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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $49,100.00 - $53,808.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k)
Life insurance
Tuition Reimbursement
Employee assistance program
Training
Career growth opportunities
Referral program
Job Description
HMSHost is a leading provider of food and beverage services in travel venues such as airports, toll plazas, and highway rest areas. With a commitment to delivering exceptional customer experiences, HMSHost operates a variety of dining establishments including quick service restaurants (QSR), full-service restaurants, and casual dining options. Known for its dynamic work environment and dedication to career growth, HMSHost supports employees with extensive training and progressive opportunities within a diverse and inclusive workplace. The company prioritizes maintaining high operational standards while fostering leadership skills among its team members. HMSHost is an equal opportunity employer offering a drug-free workplace and... Show More
Job Requirements
- Proven track record managing quick service or similar restaurants
- demonstrated profit and loss responsibility for multiple annual cycles
- ability to delegate and manage multiple priorities
- strong knowledge of company policies and operational standards or ability to learn quickly
- ability to speak, read, and comprehend documents
- capability to lead and motivate a diverse team
- adherence to health and safety laws and company protocols
- willingness to work flexible hours including mornings, evenings, weekends
- ability to utilize management software tools such as MIV, Kronos, and Crunch Time
- capability to maintain compliance with brand and landlord standards
- excellent interpersonal and customer service skills
Job Qualifications
- Minimum three years of restaurant general management experience
- five to seven years of overall restaurant experience
- graduation from food service management or culinary program preferred
- demonstrated skills in team management and delegation
- strong problem-solving and issue resolution abilities
- knowledge of food service operations, quality standards, and equipment
- effective communication skills including reading and comprehending instructions
- ability to train and motivate staff
- understanding of financial statements and profit and loss management
- familiarity with technology and management information systems
- commitment to maintaining health, safety, and cleanliness standards
- ability to work flexible and rotating schedules
Job Duties
- Open and close restaurant following established checklists
- manage staffing and deployment to maximize profitability
- assign work tasks and prepare schedules ensuring shift coverage
- provide coaching and support to restaurant staff
- conduct interviews and make hiring and promotion decisions
- ensure compliance with diversity and inclusion policies
- onboard and offboard associates with necessary training and compliance
- read and analyze financial and operational reports
- recognize staff performance and support recognition programs
- enforce employee engagement behaviors
- maintain updated associate contact information
- prepare daily orders and maintain stock levels
- oversee receiving, invoicing and vendor communications
- maintain proficiency in management systems and technology
- monitor and schedule maintenance for restaurant equipment
- participate in audits and food donation programs
- assess staff skills and coordinate training
- promote adoption of new technologies
- uphold brand, labor, and lease agreement standards
- develop and implement revenue growth strategies
- manage daily activities and resolve customer and staff issues
- provide feedback aligned with development and business goals
- implement marketing programs and comply with promotional activities
- maintain compliance with federal, state, and local safety and health regulations
- hold managers accountable for safety standards
- train staff on wellness and COVID-19 protocols
- perform health and safety activities as specified in company guidelines
- work varying schedules including opening, busy, and closing shifts to oversee operations
- report to Director of Operations or area leader
- manage overall restaurant success and profitability
- ensure continuous team motivation and operational excellence
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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