Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $51,219.00 - $58,536.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
career growth
Referral Bonus
Job Description
HMSHost at Memphis International Airport is a leading provider of food and beverage services in travel venues worldwide. Renowned for delivering high-quality quick-service restaurants and dining experiences, HMSHost partners with many premier brands to operate a diverse array of cafes, quick service, and casual dining establishments positioned in airports and travel locations. Located at Conc B, 2491 Winchester Rd Ste 105, Memphis, TN, the location serves countless travelers daily, offering fresh, convenient, and delicious dining options. HMSHost focuses on operational excellence, customer satisfaction, and employee development, distinguishing itself as a key player in the hospitality and food service industry.
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Job Requirements
- High school diploma or equivalent
- Minimum three years managing quick-service or casual dining restaurants
- Proven ability to handle P&L responsibility
- Strong leadership and delegation skills
- Ability to develop and motivate teams
- Knowledge of health and safety regulations
- Proficiency with management systems such as MIV, Crunch Time, and Kronos
- Flexibility to work varied shifts including nights and weekends
- Excellent problem-solving and decision-making abilities
- Good communication and interpersonal skills
Job Qualifications
- Minimum of three years restaurant P&L management experience
- Total of five to seven years restaurant experience
- Graduation from Food Service Management or Culinary program preferred
- Demonstrated team management skills
- Ability to manage multiple priorities
- Knowledge of HMSHost policies and operational standards
- Strong communication skills
- Comfortable reading and interpreting policy and brand standards
- Experience with quick-service restaurants or similar operations
Job Duties
- Open and close the restaurant
- Ensure staff recognize importance of closing and opening duties
- Deploy staff and resources to maximize profitability and accept P&L responsibility
- Prepare schedules and assign tasks
- Provide support, coaching, and encouragement to achieve business goals
- Conduct hiring, termination, promotion, and other status decisions
- Ensure compliance with diversity and inclusion philosophy
- Oversee onboarding and offboarding of staff
- Monitor financial and operational data
- Recognize staff contributions
- Champion employee engagement behaviors
- Manage product orders and stock levels
- Oversee receiving goods and supply chain issues
- Maintain proficiency with management information systems
- Monitor and maintain restaurant equipment
- Participate in company audits
- Minimize waste and participate in food donation programs
- Assess staff skills and coordinate training
- Promote adoption of new technologies
- Maintain knowledge of brand standards and landlord agreements
- Implement revenue-increasing strategies
- Manage day-to-day associate activities
- Resolve customer and associate problems
- Provide ongoing feedback
- Implement marketing and promotional programs
- Maintain health and safety standards
- Train staff on wellness and COVID-19 protocols
- Ensure understanding and compliance of safety standards
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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