Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,640.00 - $72,758.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
HMSHost is a leading global provider of dining and retail services for travelers in airports and other travel venues. With decades of experience, HMSHost operates numerous renowned food and beverage concepts, including Starbucks, across various prominent airports in North America and beyond. The company is dedicated to delivering exceptional guest experiences, emphasizing operational excellence, innovation, and employee development. HMSHost's presence in San Jose International Airport highlights its commitment to offering travelers quality food service brands within a dynamic airport environment.
The General Manager I position at Starbucks located in Terminal B, Gate B22 of San Jose International Airport... Show More
The General Manager I position at Starbucks located in Terminal B, Gate B22 of San Jose International Airport... Show More
Job Requirements
- Minimum of 3 years documented restaurant P&L management experience
- overall 5-7 years working experience in restaurant operations
- graduation from food service management or culinary program may substitute for some experience
- demonstrated team management and delegation skills
- knowledge of HMSHost policies or ability to learn quickly
- strong communication skills including reading and comprehending instructions and policy
- ability to manage multiple priorities
- willingness to work varied and rotating shifts including opening, peak, and closing
- ability to perform in fast-paced airport environment
Job Qualifications
- Minimum of 3 years documented restaurant P&L management experience
- overall 5-7 years working experience in restaurant operations
- demonstrated team management and delegation skills
- knowledge of HMSHost policies and operational standards or ability to acquire within reasonable time
- strong communication skills including ability to read and comprehend instructions and policy documents
- graduation from food service management or culinary program may substitute for some experience
- ability to manage multiple concurrent priorities
- experience in quick service restaurant environment preferred
Job Duties
- Open and close restaurant ensuring all closing and opening checklists are completed
- manage staffing and deployment to maximize profitability and cover all shifts
- provide coaching and support to restaurant staff to achieve business goals
- conduct interviews and make hiring, termination, and promotion decisions
- enforce company diversity and inclusion policies
- supervise onboarding and offboarding processes including compliance with badging and training requirements
- analyze financial and operational data to monitor performance and assign tasks
- recognize employee contributions and implement motivation plans
- ensure product availability and manage inventory including ordering and vendor relations
- oversee maintenance and repair of restaurant equipment
- assess skill levels and coordinate training programs
- embrace and promote technology adoption among staff
- maintain knowledge of brand standards, labor relations, and lease agreements
- develop and execute creative revenue enhancement strategies
- manage daily activities of associates across restaurants or points-of-sale
- resolve customer and employee issues with discretion
- deliver ongoing feedback aligned with individual and business goals
- implement and comply with marketing programs and promotions
- uphold health, safety, and sanitary standards as per federal, state, and local laws
- enforce safety compliance and wellness protocols including COVID-19 requirements
- participate in audit responses and food waste reduction initiatives
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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