Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,406.00 - $65,522.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost at Albany International Airport operates a Starbucks QSR (Quick Service Restaurant) located in the Main Terminal on Albany Shaker Road, Colonie, NY. HMSHost is a leading provider of food and beverage services at airports and travel venues across North America and globally. The company prides itself on delivering high-quality dining experiences combined with excellent customer service in fast-paced environments. With a strong commitment to employee development and inclusive workplace culture, HMSHost offers a wide range of career growth opportunities, robust training programs, and comprehensive benefits to its team members. Employees benefit from a supportive work environment where teamwork, leadership,... Show More
Job Requirements
- Must have documented and demonstrated skills managing QSR or similar restaurant types with full responsibility for success
- Experience with P&L management for multiple annual cycles
- Ability to communicate effectively and comprehend policy and menu documents
- Knowledge of and commitment to company diversity and inclusion policies
- Ability to work varied, rotating schedules including opening, busy, and closing shifts
- Ability to perform health and safety activities
- Capable of handling hiring, termination, and associate status decisions
- Ability to deploy and schedule staff effectively
- Proficiency with management information systems
- Understanding of federal, state, and local health and safety standards
Job Qualifications
- Minimum of 3 years of P&L restaurant management experience
- 5 to 7 years of overall working restaurant experience
- Graduation from a Food Service Management or Culinary program may substitute for part of experience
- Demonstrated team management and delegation skills
- Ability to manage multiple concurrent priorities
- Knowledge of HMSHost policies, products, and operational standards or ability to learn quickly
- Strong communication skills, including reading, writing, and verbal abilities
- Ability to analyze financial and operational data
Job Duties
- Ensure all assistant managers and staff recognize the importance of closing the restaurant to prepare for opening, hold shift managers accountable for executing all closing and opening checklist requirements
- Understand, adopt, and demonstrate defined manager behaviors to foster employee engagement
- Deploy staff and resources to maximize profitability and accept P&L responsibility
- Assign work tasks, prepare schedules, and ensure all shifts are covered
- Interview candidates, make hiring, termination, promotion, and status change decisions
- Ensure onboarding and offboarding processes comply with company policies
- Read and understand financial and operational reports to monitor progress towards unit goals
- Recognize staff contributions and support company recognition initiatives
- Ensure daily orders and unit stock levels are maintained and teach associates ordering procedures
- Oversee receiving goods, processing invoices, and resolve supply chain issues
- Maintain proficiency in management systems and tools like MIV, Crunch Time, and Kronos
- Monitor and maintain restaurant equipment, schedule repairs as needed
- Participate and manage responses to audits
- Minimize waste and participate in food donation programs
- Assess skill levels of associates and coordinate training
- Maintain knowledge of brand standards, lease agreements, and protocols
- Develop strategies to increase revenue
- Manage day-to-day associate activities and resolve customer and employee issues
- Provide feedback and use associate strengths for development
- Implement marketing programs and promotions
- Maintain up-to-date understanding of all safety, sanitary, and health standards
- Hold managers accountable for safety compliance
- Perform health and safety activities as specified in the Manager's Guide
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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