Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $60,406.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading global restaurateur specializing in managing food and beverage venues located in travel venues such as airports, motorways, and other travel locations. Operating within Albany International Airport, HMSHost provides travelers with quality dining options that combine convenience, speed, and excellent customer service. With a reputation for delivering exceptional food and beverage experiences in fast-paced environments, HMSHost continues to expand and nurture top food service talent.
This particular opportunity is for a General Manager I (GM) position managing a Quick Service Restaurant (QSR) or a small cluster of restaurants or points-of-sale in proximity, with sales gener... Show More
This particular opportunity is for a General Manager I (GM) position managing a Quick Service Restaurant (QSR) or a small cluster of restaurants or points-of-sale in proximity, with sales gener... Show More
Job Requirements
- Documented and demonstrated skills managing QSR or similar restaurant operations including P&L responsibility
- minimum of five years of overall restaurant experience including at least three years as a general manager
- graduation from a food service management or culinary program is preferred but not required
- strong team management and delegation capabilities
- ability to understand and apply HMSHost policies and brand standards
- strong verbal and written communication skills
- flexibility to work varied and rotating schedules including weekends, holidays, and evenings
- commitment to uphold all health, sanitation, and safety standards
- willingness to learn and adapt quickly to company systems and technologies
Job Qualifications
- Minimum of three years of restaurant general manager experience with proven P&L responsibility
- five to seven years of overall restaurant industry experience
- experience managing QSR or similar types of restaurants
- ability to demonstrate team management, delegation, and issue resolution skills
- knowledge of HMSHost policies, products, service standards, and operational procedures or willingness to learn quickly
- strong communication skills to read, understand, and interact with employees and customers
- graduation from a food service management or culinary program is beneficial and may substitute for experience
- demonstrated ability to manage multiple priorities and provide leadership in a fast-paced environment
Job Duties
- Open and close the restaurant ensuring all opening and closing checklists are completed
- deploy staff and resources to maximize profitability and assign work schedules
- provide ongoing support, coaching, and encouragement to restaurant staff
- interview, hire, promote, and terminate associates as necessary
- ensure compliance with diversity, inclusion, and onboarding/offboarding processes
- manage inventory, ordering, and vendor relationships to maintain product availability
- maintain and schedule service for restaurant equipment and participate in audits
- assess skill levels of associates and coordinate training initiatives
- implement brand standards and marketing programs
- handle customer and associate issues using discretion and escalate complex problems
- ensure safety and health protocols are followed and train new managers and associates on wellness checks
- maintain and monitor financial and operational data to meet business goals
- recognize employee contributions and promote engagement
- work varied shifts including openings, busy periods, and closings to oversee restaurant operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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