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General Manager - Humble Origins Management Hospitality
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Job Description
Humble Origins Hospitality Management is a renowned hospitality company that operates a collection of high-quality hotels known for exceptional guest experiences and superior service standards. Committed to excellence, Humble Origins Hospitality Management focuses on delivering memorable stays through dedicated staff, premium facilities, and a community-centered approach. They maintain a positive presence within the locations they operate by engaging in local events and adhering to strong business ethics and sustainability practices. As part of their core values, they emphasize leadership, team collaboration, guest satisfaction, and operational efficiency, enabling their properties to thrive in a competitive market.
The General Manager r... Show More
The General Manager r... Show More
Job Requirements
- at least 4 years progressive experience in hotel or related field or a 4 year college degree with 4 to 5 years related experience
- knowledge of management principles and practices
- knowledge of employment laws and regulations
- ability to provide leadership in setting employee performance levels
- ability to inspire motivate and guide others
- ability to demonstrate accuracy and thoroughness and apply feedback to improve performance
- excellent interpersonal and customer service skills
- ability to establish courses of action to accomplish goals
- ability to foster commitment team spirit and trust
- ability to establish work standards and expectations
- ability to stand and move for 8 hours continuously
- ability to lift up to 25 pounds regularly
- flexibility to work days evenings weekends and holidays due to 24/7 operation
Job Qualifications
- At least 4 years progressive experience in a hotel or a related field
- or a 4-year college degree and
- at least 4 to 5 years of related experience
- Knowledge of management principles and practices
- Knowledge of employment laws and regulations
- Ability to provide leadership in setting the employee's expected performance levels
- inspire, motivate and guide others toward accomplishment
- Excellent interpersonal skills, demonstrated positive customer service skills, and ability to relate to
- people of varying ages and backgrounds
- Ability to establish courses of action for self to accomplish specific goals
- The ability to foster commitment, team spirit and trust
- Takes proactive measures to identify and prevent situations that could result in negative situations
- Ability to establish work standards and expectations for self and others
- Ability to stand and move for the duration of an 8-hour shift while continuously performing essential job functions
- Ability to life up to 25 pounds regularly
- The hotel operates 7 days a week, 24 hours a day
Job Duties
- The General Manager has overall responsibility for the successful operation of the hotel and for
- meeting or exceeding its financial objectives
- This position is responsible for attaining projected
- revenues and profit levels and to ensure superior guest service and product quality
- Manager will maintain a positive community image and remain current on local area trends and
- participate in community events to represent the hotel
- This employee will provide overall direction
- and leadership to their team while managing the day-to-day control and management of all company
- The General Manager is required to follow the mission and values of Humble Origins
- Among a team of managers, they will lead the operational management of rooms, food &
- beverage, accounting, sales, and engineering to maximize financial performance while adhering to
- quality standards, exploiting levels of guest satisfaction, and keeping up employee morale
- Direct the development and execution of the annual strategic plan, the annual budget, sales &
- marketing plan, and operations plan, emphasizing balanced growth and consistent profitability
- Ensure financial success of the hotel by aggressively pursuing revenue goals, managing expenses,
- controlling labor costs, and assuming overall responsibility for revenue management
- Conduct consistent staff meeting, department meetings, and all employee meetings to keep staff
- informed on hotel business, address concerns or problems, and develop plans to create a better,
- more profitable work environment for all
- Ensure that a maximum level of guest service and satisfaction is achieved and maintained, and
- internal and external customer service needs are met through avenues such as training, survey
- analysis, feedback and positive reinforcement programs
- Continuously monitor licensing, health, safety, and other statutory regulations to ensure these
- aspects are in compliance
- Comply with all hotel and company policies and procedures as well as Humble Origins Hospitality
- Ability to demonstrate accuracy and thoroughness, monitors own work to ensure quality and
- applies feedback to improve performance
- Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work including days, evenings, weekends, and holidays
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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