Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $190,000.00 - $254,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k with match
Life insurance
Paid Time Off
discounted hotel rooms
free employee parking
Free meals and refreshments
Job Description
Bahia Resort Hotel, established in 1953, is one of San Diego's premier hospitality destinations. Situated on a stunning fourteen-acre peninsula in scenic Mission Bay, the hotel boasts 314 rooms and serves as a serene beachside getaway that offers guests an authentic experience of America's Finest City. Recognized for its commitment to quality and guest satisfaction, the resort is owned and operated by Evans Hotels, LLC, a family-owned business dedicated to fostering employee well-being and growth. Evans Hotels supports its team with comprehensive training programs, employee appreciation initiatives, and community engagement activities like beach clean-ups and local volunteering efforts. This dedication... Show More
Job Requirements
- Bachelor's degree
- Minimum ten years of hospitality management experience
- Knowledge of hotel property management systems
- Experience in guest service standards
- Ability to manage large diverse teams
- Strong leadership and coaching skills
- Analytical and financial interpretation skills
- Excellent communication skills
- Fluent or proficient in Spanish (preferred)
- Open availability including weekends, nights, and holidays
- Compliance with California labor and municipal codes.
Job Qualifications
- Bachelor's degree from a four-year college or university
- Hospitality management degree preferred
- Minimum ten years of experience in hospitality management
- Technical knowledge of hotel property management and financial systems
- Working knowledge of full-service guest service standards
- Prior experience with four or five diamond properties preferred
- Experience managing vendor and government relations
- Ability to supervise a large, diverse workforce of approximately 322 employees
- Proven ability to motivate, coach and develop employees
- Strong analytical skills including interpreting financial and technical information
- Competent in responding to regulatory and customer inquiries
- Effective written and verbal communication skills
- Experience preparing speeches and presentations
- Spanish language skills preferred
- Exceptional customer service and interpersonal abilities
- Open availability including weekends, nights, and holidays
- Familiarity with California Labor Code Section 2810.8 and local San Diego municipal regulations.
Job Duties
- Coordinate, direct, and manage day-to-day hotel operations directly or by delegation to subordinate supervisors
- Motivate associates to exceed guest expectations and uphold a positive work environment
- Support and communicate company goals and act as an ambassador of the company
- Direct all hotel departments including Rooms, Housekeeping, Laundry, Security, Engineering, Groundskeeping, and Food and Beverage
- Develop and implement guest service standards consistent with company core service values
- Address and resolve customer service issues promptly and professionally
- Support and motivate Sales, Catering, and Revenue teams at the property level
- Collaborate with revenue management to implement rate changes to maximize room revenue
- Monitor occupancy, rates and forecasts
- Recommend pricing strategies
- Participate in marketing strategy development to increase market share
- Design and implement guest resort activities seasonally to enhance guest engagement
- Manage property financial operations including budgeting, expenditure monitoring, and justifications
- Coordinate annual revenue and occupancy forecasts
- Ensure compliance with accounting and financial policies
- Hire, develop, and manage a diverse team of over 300 employees
- Ensure safe working environment for guests and employees
- Promote a positive and collaborative work culture
- Execute training and development programs
- Maintain compliance with company policies and legal requirements
- Fulfill additional duties as directed by leadership.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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