Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The company offers an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Oak View Group is dedicated to delivering outstanding guest experiences through innovative venue management and exceptional food and beverage services, setting standards across the industry with its commitment to quality, diversity, and operational excellence.
The General Manager, Hospitality po... Show More
The General Manager, Hospitality po... Show More
Job Requirements
- ma or ms degree or ba or bs with business-related major
- minimum 5-7 years management experience in food-related or concessions industry
- concessons manager certificate from the national association of concessionaires
- nationally recognized advanced food service sanitation training course certification
- ability to communicate clearly and professionally
- ability to make quick decisions under pressure
- ability to speak, read, and write english
- proficiency with computer applications including microsoft office and pos systems
- ability to work in a team-oriented, event-driven environment
- valid food handlers certificate and alcohol service permit if required
- experience working in a union environment
- ability to handle cash accurately
- knowledge of sanitation, food preparation, alcohol service and safety standards
- experience preferred in fast-paced ball park or stadium
- accounting coursework preferred
Job Qualifications
- ma or ms
- ba or bs with business-related major
- minimum 5-7 years management experience in food-related or concessions industry
- concessions manager certificate from the national association of concessionaires
- nationally recognized, advanced food service sanitation training course certification
- ability to communicate clearly and professionally fostering a positive work environment
- ability to make sound business and operations decisions quickly under pressure
- ability to speak, read, and write English
- solid working knowledge of computer applications including microsoft office, pos systems, timekeeping systems
- ability to work well in a team-oriented, fast-paced, event-driven environment
- thorough knowledge of concessions and premium service locations, evacuation procedures, employee and guest areas, and facility access
- valid food handlers certificate and alcohol service permit if required
- thorough knowledge of sanitation requirements, food preparation guidelines, alcohol service policies, safety standards
- ability to calculate basic and complex math functions
- ability to handle cash accurately and responsibly
- consistent adherence to integrity, professionalism, ethics and confidentiality
- ability to work independently
- experience working in a union environment
- experience in a fast-paced ball park or stadium preferred
- accounting minor or credits preferred
Job Duties
- ensure legal, efficient, professional and profitable operation of the assigned venue
- generate and review financial reports including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, p and l financial statements
- make final decisions on equipment purchases and leases
- resolve conflicts and act as last-resort mediator, arbitrator, and labor negotiator when applicable
- author, review and amend policies and procedures
- authorize contract terms and amend contracts
- oversee scheduling and labor allocation
- analyze ticket sales to anticipate staffing needs and target market demographics
- evaluate sales and purchasing data to identify purchasing patterns and accurate cost of goods
- program and maintain point of sale systems
- direct and assist managers in preparing and attaining future goals
- provide managers with proper direction and follow up on assignments
- inspect operations to ensure quality standards
- prepare and submit required reports accurately and on time
- develop an effective management team
- evaluate managers' performance and recommend improvements
- review and assist in menu and marketing plan development
- establish and maintain relationships with show managers, suppliers, vendors, and the public to positively project the venue
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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