Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $95,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group is a leading company specializing in venue management and hospitality services. Known for its dedication to providing outstanding guest experiences and operational excellence, Oak View Group manages a diverse portfolio of venues including sports arenas, concert halls, and entertainment complexes. The company is committed to legal compliance, customer satisfaction, and innovative management practices that drive profitability and sustained growth in the hospitality industry. With a focus on developing strong relationships with vendors, suppliers, and partners, Oak View Group fosters a collaborative work environment that values professionalism, teamwork, and continuous improvement. The company prides itself on its commitment... Show More
Job Requirements
- MA or MS degree
- BA or BS degree with business-related major
- Minimum 5-7 years management experience in food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires
- Nationally recognized advanced food service sanitation training certification
- Ability to communicate clearly and professionally
- Ability to make quick business decisions under pressure
- Proficient in English
- Solid knowledge of Microsoft Office, POS and timekeeping systems
- Ability to work in fast-paced, team-oriented environment
- Valid Food Handlers certificate and Alcohol Service Permit if required
- Thorough knowledge of sanitation, food preparation, alcohol service and safety standards
- Ability to perform complex math calculations
- Accurate cash handling skills
- High integrity and professionalism
- Ability to work independently
- Union environment experience
- Experience in ball park or stadium preferred
- Accounting minor or credits preferred
Job Qualifications
- MA or MS
- BA or BS with business-related major
- Minimum 5-7 years management experience in food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires
- Nationally recognized, advanced food service sanitation training course certification
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
- Ability to make sound business/operations decisions quickly and under pressure
- Ability to speak, read, and write in English
- Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access
- Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
- Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations
- Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages)
- Ability to handle cash accurately and responsibly
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
- Ability to work independently with little direction
- Experience working in a Union environment required
- Experience in a fast paced ball park or stadium preferred
- Accounting minor or credits preferred
Job Duties
- Ensure legal, efficient, professional and profitable operation of the assigned venue
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- Final decision-maker on equipment purchases and leases
- Conflict resolution
- last-resort mediation
- arbitration and labor negotiations, when applicable
- Author, review and amend policies & procedures, as required
- Author and amend contracts
- authorize terms
- Oversee scheduling and labor allocation
- Analyze ticket sales in relation to anticipating staffing needs, target market demographics
- determine and project point-of-sale to guest ratio
- Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods
- Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location
- Directs and assists managers in preparing and attaining future goals
- Provides each manager with the proper direction and follows up on all assignments
- Inspects the operation on a regular basis to ensure that the established quality standards are maintained
- Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines
- Develops an effective management team
- Gives the managers clear direction, and provides the necessary assistance for them to perform their work
- Evaluates each manager's performance and makes recommendations for their improvement
- Reviews and assists in the development of menus and marketing plans with the appropriate department heads
- Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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