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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vacation leave
sick leave
Paid holidays
Life insurance
Exclusive employee discounts
Job Description
Highway West Vacations is a leading hospitality company that operates a variety of vacation rental properties across the United States. Known for its commitment to excellent guest experiences, the company offers a range of accommodations and services designed to provide memorable stays for travelers. Highway West Vacations prioritizes customer service, operational excellence, and community engagement to maintain its reputation as a trusted vacation rental provider.
Located at Conkling Marina & Resort in Worley, ID, the General Manager position is a full-time, exempt role that carries significant responsibility for the overall success of this unique resort property. Highway West Vacat... Show More
Located at Conkling Marina & Resort in Worley, ID, the General Manager position is a full-time, exempt role that carries significant responsibility for the overall success of this unique resort property. Highway West Vacat... Show More
Job Requirements
- Associate's degree required
- 4-5 years of leadership experience in hospitality hotel or restaurant management
- strong leadership mentoring and training abilities
- excellent communication organizational and problem-solving skills
- professional demeanor with a focus on guest service
- proficient in Microsoft Word Excel and PowerPoint
- flexible schedule availability including evenings weekends and holidays
- capable of working on feet for extended periods and lifting up to 20 pounds
Job Qualifications
- Associate's degree required
- Bachelor’s degree in hospitality hotel tourism management preferred
- 4-5 years of leadership experience in hospitality hotel or restaurant management
- strong leadership mentoring and training abilities
- excellent communication organizational and problem-solving skills
- professional demeanor with a focus on guest service
- proficient in Microsoft Word Excel and PowerPoint
- ability to write detailed reports and analyze data
- flexible schedule availability including evenings weekends and holidays
- capable of working on feet for extended periods and lifting up to 20 pounds
Job Duties
- Lead all aspects of property operations across departments
- maintain a schedule that includes Manager on Duty coverage including nights weekends and holidays
- conduct weekly meetings property walks and coaching sessions with department managers
- monitor daily operations and support department heads as needed
- respond to guest complaints and provide prompt resolutions
- ensure adherence to company policies and safety guidelines
- serve as the financial steward for the property
- manage financial planning budgeting and performance monitoring
- implement cost control measures and ensure financial goals are achieved
- process semi-monthly payroll and monitor compliance with labor laws and company policies
- recruit onboard and train new team members according to company standards
- assess employee skills and adjust training approaches as needed
- support department managers with coaching counseling and performance reviews
- address employee relations issues in coordination with human resources
- foster a positive customer focused workplace culture
- resolve interpersonal conflicts among team members
- monitor guest satisfaction scores and implement improvement strategies
- promote the property through site tours and community engagement
- maintain a professional and positive public image for the company
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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