General Manager - Holiday Inn Corpus Christi

Corpus Christi, TX, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Performance bonus

Professional development opportunities

employee discount

Job Description

Our hotel is a distinguished hospitality establishment dedicated to providing exceptional guest experiences through superior service and operational excellence. As a full-service hotel, we accommodate a broad range of guests including business travelers, tourists, and event attendees, offering high-quality lodging, dining, and event management services. Our mission is to deliver unmatched hospitality by maintaining impeccable standards across all departments to ensure comfort, safety, and satisfaction for every guest. We pride ourselves on a collaborative work environment that fosters growth, innovation, and commitment to guest service.

We are currently seeking an experienced and dynamic General Manager to lead the overall ... Show More

Job Requirements

bachelor's degree in hotel management or related business field preferred
minimum 3 years' experience in rooms and/or food & beverage functions
strong business communication skills verbal and written
strong presentation skills and ability to lead team at leadership and hourly level
knowledge of federal, state and local employment laws and regulations
high work ethic and self-initiative
strong computer skills in Microsoft Suite
some travel may be required
regular attendance according to established guidelines

Job Qualifications

bachelor's degree in hotel management or related business field preferred
minimum 3 years' experience in rooms and/or food & beverage functions
strong business communication skills verbal and written
strong presentation skills and ability to lead team at leadership and hourly level
knowledge of federal, state and local employment laws and regulations
high work ethic and self-initiative
strong computer skills in Microsoft Suite
some travel may be required
regular attendance according to established guidelines
proven record of commitment and professionalism in meeting the challenges and pressures of a 24-hour, 7-day a week operation
professional image as perceived by subordinates, peers, superiors, guests and community
must possess basic computational ability
focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
maintain calm and professional demeanor in sometimes high pressure situations
ability to converse calmly with upset associates, superiors and guests in intense emotional situations
ability to participate in and lead departmental and/or hotel team meetings

Job Duties

practice a culture of guest service in all you do
promote courtesy, good will and a positive attitude in each and every encounter
anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times
resolve guest complaints, ensuring guest satisfaction in each interaction
coordinate special programs, functions and incentives to improve guest service
work in a cooperative and friendly manner with fellow associates
effectively lead the Executive Committee to reach the goals of the property
develop and assure achievement of hotel revenues and profits, utilizing forecasting, P&L management, RevPAR
ensure the property is compliant in all departments, growing the business year over year
ensure product quality is of a level to allow future bookings of room nights, banquet sales and food & beverage to achieve increasing pricing goals as warranted to maximize revenue
coach and develop leaders to exceed performance expectations

OysterLink helps hospitality teams hire in one place.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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