Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $110,000.00 - $138,000.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Free concert tickets
student loan reimbursement
Job Description
Live Nation Entertainment is the world's leading live entertainment company, consisting of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster dominates the event ticketing industry with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is recognized as the largest live entertainment provider globally, promoting over 40,000 shows and more than 100 festivals each year for nearly 4,000 artists across 40 countries. This extensive network supports Live Nation Media & Sponsorship in developing strategic music marketing programs that connect over 1,000 brands with the 98 million fans attending... Show More
Job Requirements
- Minimum 5 years experience as a general manager or operations manager in a hospitality related business
- Extensive background in event sales and promotion
- Ability to perform all job duties and responsibilities
- Excellent communication skills, both verbally and written
- Expertise in profitability analysis and budgeting
- Strong problem-solving skills in long term and immediate situations
Job Qualifications
- Minimum 5 years experience as a general manager or operations manager in a hospitality related business
- Must have extensive background in event sales and promotion
- Ability to perform all job duties and responsibilities
- Requires excellent communication skills, both verbally and written
- Must have expertise in profitability analysis and budgeting
- Exhibits strong problem-solving skills in long term and immediate situations
Job Duties
- Establish and maintain high standards of customer service for staff, customers and vendors
- Identify and maximize revenue drivers while optimizing the overall guest and artist experience
- Collaborate with marketing, premium seat sales, food and beverage team, and sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability
- Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience
- Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc.)
- Hire, train and schedule full and part-time employees, and work closely with all subcontractors and/or third-party vendors
- Promote and establish "rental" events in the venue
- Work closely with live nation promoters and operations and provide direction on standards and compliance
- Coordinate and facilitate event set-up with operations
- Perform and execute successful settlement of events
- Perform and execute timely flash reports after events
- Forecast in ROME, operational and production expenses, as well as ancillary revenue streams
- Coordinate day of event activities and matters
- Implement and comply with the companies' audit procedures
- Ensure that employees performance is monitored and reviewed accordingly
- Manage employee attendance records for all employees
- Work closely with key civic governmental departments and interact with the community
- Manage day to day venue vendors/subcontractors including HVAC, plumbing, electrical, landscaping, cleaning, security, trash/recycling
- Responsible for meeting staffing levels and budget targets for each event
- Generate operations cost flash report following each event
- Work with all other departments to help fulfill requirements
- Advance each show with tour security directors and fulfill tour security requirements
- Be on site for each event prior to load in and until load out
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
OysterLink supports hiring across hospitality industries.
You may be also interested in: