Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,900.00 - $67,200.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Free admission to Hersheypark
Employee Discounts
Job Description
Hershey Inn & Suites is the newest hotel addition to The Official Resorts of Hersheypark, set to open in Spring 2026. Located just minutes from Hersheypark, this modern hotel will feature 130 rooms, including 7 suites, offering a delightful and comfortable stay for guests. The hotel will provide numerous amenities such as a complimentary continental breakfast, an indoor pool, an arcade, and a fitness center, making it an attractive destination for families and travelers visiting the region. Hershey Inn & Suites is designed to complement the excitement and family-friendly atmosphere of Hersheypark, promising guests an enjoyable and convenient lodging experience... Show More
Job Requirements
- Minimum age of 21 years old
- Must obtain Responsible Alcohol Management Program (RAMP) Certification post-employment
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field or equivalent combination of education and experience
- Minimum of 7 years of progressive experience in hotel management
Job Qualifications
- Minimum age of 21 years old
- Must obtain Responsible Alcohol Management Program (RAMP) Certification post-employment
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field or equivalent combination of education and experience
- Minimum of 7 years of progressive experience in hotel management
- Strong leadership, interpersonal, and communication skills
- Excellent problem-solving and decision-making abilities
- Proficiency in hotel management software (PMS) and Microsoft Office Suite (Excel, Word)
- Demonstrated ability to manage budgets and financial performance
- Exceptional customer service skills and a commitment to guest satisfaction
- Ability to multitask and work effectively in a fast-paced environment
- Strong organizational and time management skills
Job Duties
- Oversee all hotel operations including front office, housekeeping, maintenance, and food and beverage services
- Manage and lead a team of hotel employees to uphold company standards of service and hospitality
- Develop and implement operational strategies to maximize revenue, control costs, and enhance guest satisfaction
- Ensure compliance with all local, state, and federal regulations as well as company policies and brand standards
- Review daily and weekly financial results including Daily Revenue Report, PACE Report, Labor Report, Expenses, and Forecast Reports
- Handle guest inquiries and resolve complaints to ensure high level of customer service
- Implement and maintain security and safety procedures for guests and employees
- Conduct regular inspections of the property to ensure cleanliness, maintenance, and adherence to quality standards
- Develop and maintain strong relationships with vendors, suppliers, and the local community
- Stay informed of industry trends and competitor activities to identify opportunities for improvement
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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