Bombardier

General Manager, Hartford Service Center

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $48,100.00 - $72,000.00
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Work Schedule

Day Shifts
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Benefits

Insurance plans
competitive base salary
retirement savings plan
Employee assistance program
Tele Health Program

Job Description

Bombardier is a world-renowned aerospace company known for designing, building, and maintaining the highest-performing aircraft for discerning individuals, businesses, government agencies, and military organizations worldwide. With decades of experience, Bombardier has established itself as a leader in the aerospace industry by consistently setting the highest standards in innovation, quality, and customer service. The company’s commitment to excellence is reflected in its people-first approach, fostering an inclusive and dynamic work environment where employees have the freedom to express their unique talents and expertise. Bombardier prioritizes employee growth and development, empowering individuals to reach their full potential and work at their best... Show More

Job Requirements

  • Bachelor's degree in aviation management, Engineering, or related field
  • 10+ years of experience in aerospace aftermarket or MRO operations
  • 5+ years in a leadership role
  • Strong knowledge of regulatory compliance and quality systems
  • Proven ability to manage budgets and lead large teams
  • Excellent communication and problem-solving skills

Job Qualifications

  • Bachelor's degree in aviation management, Engineering, or related field
  • MBA preferred
  • 10+ years of experience in aerospace aftermarket or MRO operations with 5+ years in a leadership role
  • Strong knowledge of regulatory compliance and quality systems
  • Proven ability to manage budgets and lead large teams effectively
  • Excellent communication and problem-solving skills

Job Duties

  • Manage day-to-day operations of the service center, ensuring timely and high-quality maintenance, repair, and overhaul services
  • Implement Bombardier processes and standards to maintain operational excellence
  • Develop and manage the service center's budget, driving profitability and cost efficiency
  • Monitor KPIs and take corrective actions to meet financial targets
  • Ensure exceptional customer service and act as the primary point of contact for key clients
  • Resolve escalated issues promptly and maintain strong customer relationships
  • Lead and develop a high-performing team, including technicians, planners, and support staff
  • Oversee recruitment, training, and performance management
  • Ensure adherence to all regulatory requirements and Bombardier quality standards
  • Promote a strong safety culture throughout the service center
  • Drive initiatives to improve turnaround times, reduce costs, and enhance customer satisfaction
  • Implement Lean and best practices for operational efficiency

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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