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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,200.00 - $84,600.00
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling
Job Description
Hilton is a globally renowned hospitality company established nearly a century ago, distinguished for its commitment to delivering exceptional guest experiences across a diverse portfolio of lodging options. These include luxurious full-service hotels and resorts, mid-priced hotels, and extended-stay suites, catering to both business and leisure travelers worldwide. Hilton has continually set high standards in accommodation quality, guest service, amenities, and value. The company's guiding vision, "to fill the earth with the light and warmth of hospitality," reflects a dedicated team-focused spirit that aims to create remarkable hospitality experiences every day. Hilton's dedication to its guests is embodied in the... Show More
Job Requirements
- College level degree preferred but not required
- Experience in hospitality or front desk supervision
- Knowledge of food service safety and sanitation
- Proficiency with computer systems
- Ability to manage multiple tasks and prioritize effectively
- Strong organizational and planning skills
- Capability to lead by example and foster team spirit
- Effective communication skills with guests and staff
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Previous experience in hospitality or hotel management
- Knowledge of hotel operations and brand standards
- Strong leadership and team management skills
- Proficiency in computerized hotel management systems
- Excellent communication and interpersonal skills
- Ability to manage budgets and financial performance
- Understanding of safety and regulatory requirements
- Experience in customer service and conflict resolution
Job Duties
- Develop and implement revenue strategies
- Ensure compliance with Hilton brand standards and operational procedures
- Lead strategic and operational planning to meet contractual and business objectives
- Manage P&L, cost controls, inventory, and labor efficiency
- Hire, train, and develop hotel staff to improve team performance
- Monitor and resolve guest service issues promptly
- Conduct regular property inspections and maintenance oversight
- Coordinate accounts receivable with sales and front office
- Ensure vendor relationships and contract compliance
- Maintain safety and security protocols for guests and staff
- Lead communication and team meetings for operational updates
- Respond to customer feedback and online reviews in alignment with brand guidelines
- Maintain financial and operational controls
- Promote a team culture of cooperation, loyalty, and continuous improvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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