Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
401k
Paid Time Off
Career development programs
employee discount
Dental Insurance
Vision Insurance
Job Description
Petco Animal Supplies, Inc., often simply known as Petco, is a leading pet specialty retailer with a rich legacy of over 60 years dedicated to enhancing the lives of pets and their owners. As a company committed to providing pet parents with everything their pets need, Petco offers an extensive range of premium pet products, expert support, and trusted supplies, fostering a community for pet lovers everywhere. Operating with a passionate workforce of more than 29,000 associates, Petco serves customers through over 1,500 stores located across the United States, Mexico, and Puerto Rico. Additionally, Petco manages more than 250 Vetco... Show More
Job Requirements
- 3+ years of management experience
- Strong people leadership skills
- Solid business, financial, and operational acumen
- Excellent communication and problem-solving skills
- Genuine passion for pets and customer service
- High school diploma or GED preferred
- Ability to lift and move merchandise, supplies, or animals up to 50 pounds
- Flexible availability to support operating hours including evenings, weekends, and holidays
- Ability to work in a retail environment with exposure to animal dander, odors, noises, and cleaning chemicals
Job Qualifications
- 3+ years of management experience (retail leadership preferred)
- Strong people leadership, coaching, and talent development skills
- Solid business, financial, and operational acumen
- Excellent communication, problem-solving, and organizational abilities
- A genuine passion for pets and customer service
- High school diploma or GED preferred
- Completion of Petco leadership development programs may be required for internal candidates
Job Duties
- Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met
- Create an environment where pets and pet parents feel welcomed, supported, and cared for
- Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets
- Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service
- Attract, hire, train, coach, and develop diverse talent across all roles within the Pet Care Center
- Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow
- Lead by example - coaching in the moment, celebrating wins, and making work meaningful and fun
- Own the business: drive sales growth, profitability, and operational excellence
- Analyze financial and operational results, identify opportunities, and take decisive action to improve performance
- Manage labor, payroll, and expenses to maximize productivity and results
- Execute merchandising, inventory, and operational processes to brand and safety standards
- Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact
- Develop a strong leadership bench and succession plan
- Lead performance management, coaching, and accountability for all partners
- Promote continuous learning, growth, and career development
- Foster a culture of teamwork, inclusion, and shared ownership
- Meet or exceed sales, profitability, and operational goals
- Leverage Petco tools, programs, and insights to grow the business
- Review and act on reporting, audits, and Pet Care Center visits
- Ensure safe opening and closing procedures and adherence to security protocols
- Maintain store appearance, cleanliness, and safety standards
- Protect pets, partners, and merchandise through strong loss prevention and inventory controls
- Complete required administrative, payroll, and inventory tasks accurately and on time
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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