Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $93,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
accident insurance
critical illness insurance
401(k)
free meals while working
Job Description
Five Iron Golf is a dynamic and innovative sports entertainment company, backed by renowned entities like Callaway Golf and Danny Meyer's Enlightened Hospitality Investments. This unique blend of world-class technology and hospitality-driven service distinguishes Five Iron from traditional sports bars, restaurants, and entertainment venues. With a rapidly growing footprint that boasts 35 open locations and over 50 in development worldwide, Five Iron is positioning itself as a leader in the next generation of social and sporting experiences. The company prides itself on its commitment to innovation, inclusivity, and deep community connections, making every location not just a venue, but a... Show More
Job Requirements
- Passion for the game of golf
- Minimum 5 years of experience in hospitality, hotel, golf course or club, or sports management
- Strong leadership skills
- Excellent communication skills
- Proficiency with golf simulator technology
- Ability to provide exceptional customer service
- Ability to manage staff and daily operations
- Availability to work during peak hours
- Physical ability to stand, walk, bend, and maneuver stairs for extended periods
Job Qualifications
- Passion for the game of golf
- 5 plus years of hospitality, hotel, golf course or club, or sports management experience preferred
- Strong leadership ability and willingness to lead by example
- Exemplary communication, time management and organization skills
- Social and interpersonal skills required to cultivate meaningful relationships with guests
- Familiarity with swing analysis technology and launch monitor technology
- Upbeat energy and enthusiasm and a positive attitude
- Ability to cultivate resolutions quickly and manage customer expectations
- Ability to work in a fast paced environment
- Availability to be present in the space at high value times
- Ability to stand, walk and bend for long periods of time and maneuver up and down stairs
Job Duties
- Hire, manage, and train morning and afternoon golf staff including Assistant General Manager of Performance
- Manage profit and loss of golf-specific and retail offerings and achieve quarterly revenue targets
- Collaborate with Director of Instruction to manage golf coaches’ availability and performance to meet lesson and fitting revenue goals
- Set and manage above-and-beyond service standards for all golf staff
- Evaluate golf staff performance to ensure day-to-day business needs are met
- Build relationships within the community and foster customer loyalty through proactive engagement
- Actively check in with guests to ensure satisfaction and promptly address concerns
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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