Five Iron Golf NYC LLC

General Manager, Golf

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,000.00 - $93,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
accident insurance
critical illness insurance
401(k)
free meals while working

Job Description

Five Iron Golf is a dynamic and innovative sports entertainment company, backed by renowned entities like Callaway Golf and Danny Meyer's Enlightened Hospitality Investments. This unique blend of world-class technology and hospitality-driven service distinguishes Five Iron from traditional sports bars, restaurants, and entertainment venues. With a rapidly growing footprint that boasts 35 open locations and over 50 in development worldwide, Five Iron is positioning itself as a leader in the next generation of social and sporting experiences. The company prides itself on its commitment to innovation, inclusivity, and deep community connections, making every location not just a venue, but a... Show More

Job Requirements

  • Passion for the game of golf
  • Minimum 5 years of experience in hospitality, hotel, golf course or club, or sports management
  • Strong leadership skills
  • Excellent communication skills
  • Proficiency with golf simulator technology
  • Ability to provide exceptional customer service
  • Ability to manage staff and daily operations
  • Availability to work during peak hours
  • Physical ability to stand, walk, bend, and maneuver stairs for extended periods

Job Qualifications

  • Passion for the game of golf
  • 5 plus years of hospitality, hotel, golf course or club, or sports management experience preferred
  • Strong leadership ability and willingness to lead by example
  • Exemplary communication, time management and organization skills
  • Social and interpersonal skills required to cultivate meaningful relationships with guests
  • Familiarity with swing analysis technology and launch monitor technology
  • Upbeat energy and enthusiasm and a positive attitude
  • Ability to cultivate resolutions quickly and manage customer expectations
  • Ability to work in a fast paced environment
  • Availability to be present in the space at high value times
  • Ability to stand, walk and bend for long periods of time and maneuver up and down stairs

Job Duties

  • Hire, manage, and train morning and afternoon golf staff including Assistant General Manager of Performance
  • Manage profit and loss of golf-specific and retail offerings and achieve quarterly revenue targets
  • Collaborate with Director of Instruction to manage golf coaches’ availability and performance to meet lesson and fitting revenue goals
  • Set and manage above-and-beyond service standards for all golf staff
  • Evaluate golf staff performance to ensure day-to-day business needs are met
  • Build relationships within the community and foster customer loyalty through proactive engagement
  • Actively check in with guests to ensure satisfaction and promptly address concerns

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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