Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $93,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
long-term disability
short-term disability
accident insurance
critical illness insurance
401k
meals
Job Description
Five Iron Golf is an innovative company backed by prestigious partners such as Callaway Golf and Danny Meyer's Enlightened Hospitality Investments. Specializing in blending world-class technology with hospitality-driven service, Five Iron has created a dynamic concept that fuses sports bars, restaurants, and entertainment venues with cutting-edge golf simulator technology. Currently operating 35 locations with more than 50 additional venues planned worldwide, Five Iron is recognized for its commitment to innovation, inclusivity, and fostering community connections through sport and hospitality. This fast-growing brand is dedicated to reshaping the traditional golf experience by making the game more accessible and engaging in a... Show More
Job Requirements
- Passion for the game of golf
- Five plus years of hospitality hotel golf course club or sports management experience preferred
- Strong leadership ability and willingness to lead by example
- Exemplary communication time management and organization skills
- Social and interpersonal skills to cultivate meaningful relationships with guests
- Familiarity with swing analysis technology and launch monitor technology
- Upbeat energy enthusiasm and a positive attitude
- Ability to cultivate resolutions quickly and manage customer expectations
- Ability to work in a fast paced environment
- Availability to be present in the space at high value times
- Ability to stand walk and bend for long periods and maneuver stairs
Job Qualifications
- Passion for the game of golf
- Five plus years of hospitality hotel golf course club or sports management experience preferred
- Strong leadership ability and willingness to lead by example
- Exemplary communication time management and organization skills
- Social and interpersonal skills to cultivate meaningful relationships with guests
- Familiarity with swing analysis technology and launch monitor technology
- Upbeat energy enthusiasm and a positive attitude
- Ability to cultivate resolutions quickly and manage customer expectations
- Ability to work in a fast paced environment
- Availability to be present in the space at high value times
- Ability to stand walk and bend for long periods and maneuver stairs
Job Duties
- Hire manage and train morning and afternoon golf staff including Assistant General Manager of Performance
- Manage P and L of the location for golf-specific and retail offerings
- Achieve quarterly revenue targets
- Liaise with Director of Instruction to manage golf coaches availability and performance to meet lesson and fitting revenue goals
- Set and manage above-and-beyond service standards for all golf staff
- Actively evaluate golf staff performance to ensure business needs are met
- Build relationships within the community and encourage repeat business through proactive engagement
- Check in with guests throughout their booking to ensure satisfaction and promptly address any concerns
- Maintain proficiency in golf simulator technology and ensure simulators are properly maintained
- Organize bag storage room and golf equipment ensuring inventory is up-to-date
- Acquire and maintain comprehensive knowledge of all products and services to confidently sell and cross-sell
- Build the membership community through events outings and local reciprocity efforts
- Communicate golf-specific needs to the National Director of Golf and corporate representatives
- Provide excellent account services throughout membership process
- Deliver premium food and beverage service when needed
- Follow all health and safety regulations regarding food handling alcohol service and cleanliness
- Verify guests legal drinking age
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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