Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,300.00 - $72,200.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Five Guys is a renowned fast-casual restaurant chain known for its fresh, made-to-order burgers, fries, and a variety of other fast-food items. Established with a mission to provide high-quality food and excellent customer service in a casual dining atmosphere, Five Guys has expanded to numerous locations nationwide and internationally. The company values a positive work environment, teamwork, and dedication to maintaining the highest standards in food quality and cleanliness. This particular location, Five Guys Amherst, situated at 1551 Niagara Falls Blvd., Amherst, NY 14228, is seeking a dedicated General Manager to lead and manage the restaurant's daily operations. The General... Show More
Job Requirements
- Must be 18 years of age or older
- Ability to walk, stand, bend, kneel, reach, and lift 50 or more pounds for up to 10 hours with scheduled breaks
- Ability to function in a fast-paced and noisy kitchen environment
- Tolerance to temperature fluctuations
- Ability to work with hazardous substances such as hot oil
- Must read, write, speak, and understand basic English
- Clear communication skills
- Ability to lead a team effectively
- Basic computer literacy including use of cash registers
- Finger dexterity
- Good vision including close, distance, peripheral, depth perception, and ability to adjust focus
- Availability to work nights, weekends, holidays, and variable schedules
- Adherence to company policies and applicable laws
Job Qualifications
- High school diploma or equivalent
- Proven experience in restaurant management or a similar leadership role
- Strong leadership and interpersonal skills
- Excellent communication skills
- Ability to work in a fast-paced environment
- Knowledge of food safety and health regulations
- Proficiency with cash handling and basic computer systems
- Ability to motivate and develop a team
- Demonstrated ability to manage budgets and analyze financial reports
- Commitment to maintaining high customer service standards
Job Duties
- Manage profit and loss by following cash control and security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Ensure excellent overall store performance and maintain an A health inspection rating
- Maintain satisfactory Secret Shopper and Steritech averages
- Oversee customer service by ensuring fast, accurate service and positive guest relations
- Resolve guest complaints or concerns promptly
- Train, supervise, and mentor all staff members effectively
- Conduct performance appraisals, hold employees accountable, and celebrate successes
- Lead by example and delegate tasks fairly
- Encourage employee skill development and growth
- Work as a team member and communicate challenges and successes
- Take ownership of assigned tasks and uphold company standards
- Master all restaurant stations including cashier, grill, fry, table, dressing, and lobby
- Operate kitchen equipment safely and ensure food quality
- Stock and restock stations maintaining cleanliness and order
- Attend mandatory meetings including staff and leadership meetings
- Perform opening and closing duties according to company standards
- Perform other duties as assigned by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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