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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Freddy's is a renowned restaurant chain known for its dedication to quality, hospitality, and exceptional guest experiences. With a legacy that emphasizes delicious food served in a welcoming environment, Freddy's has established itself as a prominent player in the casual dining sector. The company thrives on a strong commitment to operational excellence, employee development, and customer satisfaction. Each Freddy's location nurtures a culture focused on teamwork, efficiency, and maintaining high standards across all aspects of the restaurant business.
The role of Restaurant General Manager at Freddy's is pivotal to maintaining the restaurant’s reputation and ensuring superior performance in all operat... Show More
The role of Restaurant General Manager at Freddy's is pivotal to maintaining the restaurant’s reputation and ensuring superior performance in all operat... Show More
Job Requirements
- High school diploma or equivalent
- One to three years of restaurant management experience
- Strong leadership and communication skills
- Ability to manage labor and food costs
- Proven customer service expertise
- Understanding of health and safety regulations
- Availability to work flexible shifts including weekends
- Ability to work at least 50 hours per week
- Must have a valid non-expired driver's license
- Must pass background check
- Foodservice certification as required by state law
- Physical ability to lift up to 50 pounds
- Capacity to stand for long periods and adapt to kitchen environmental changes
- Proficiency in Microsoft Office, Excel, Word, and Internet use
Job Qualifications
- One to three years restaurant management or related experience
- Excellent written and verbal communication skills
- Ability to clearly communicate detailed information to guests, colleagues, and management
- Excellent guest service skills with the ability to interact positively and professionally
- Strong attention to detail and organizational skills
- Must pass background check
- Non-expired driver's license
- Acceptable driving record as per company policy and insurance requirements
- Current foodservice certificates as required by state law
- Availability to work morning, day, evening shifts including weekends
- Ability to work minimum 50 hours per week
- Proficient in Microsoft Office applications
- Experience in employee motivation and team building
Job Duties
- Ensure all company standard operation procedures are followed
- Teach and practice Freddy's standards of quality, timeliness, and service
- Maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
- Ensure customer satisfaction is the highest priority for all employees
- Lead by example maintaining a professional image, appearance, and language
- Conduct daily labor analysis to achieve target labor percentage
- Enforce quality control standards and procedures strictly
- Ensure all standardized portion control guidelines are followed and maintained
- Monitor sales trends, develop forecasts, and make effective decisions to control key cost of sales and labor
- Maximize productivity without compromising quality standards
- Ensure full restaurant compliance with all health department regulations
- Address critical violations promptly and provide corrective actions
- Conduct inspections and correct ongoing issues
- Enthusiastically meet guests needs and resolve guest complaints or concerns
- Review and approve all schedules and forecasts
- Coordinate opening and closing activities timely and safely
- Complete operational checklists daily
- Ensure cash handling procedures are followed
- Complete paperwork and administrative forms correctly and timely
- Resolve conflicts and improve team members performance constructively
- Utilize Microsoft Office, Excel, Word, and Internet proficiently
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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