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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Job Description
Lexima is a reputable organization dedicated to providing excellent hospitality management services, specializing in franchise operations. The company has been entrusted with managing the Hilton Garden Inn in Miami South Beach, a prime location known for its vibrant atmosphere and premium guest experience. As a franchise operation, Lexima emphasizes maintaining high standards as set forth by both the franchisor and its own organizational policies, ensuring consistent quality and customer satisfaction. The Hilton Garden Inn in Miami South Beach stands as a key hospitality venue, catering to tourists and business travelers alike with its blend of comfort, style, and service excellence.... Show More
Job Requirements
- Bachelor’s degree in hotel/restaurant management or business preferred
- Previous general manager experience preferred
- 2-5 years as assistant general manager or other hotel management role required
- Knowledge of a variety of computer software applications in word processing, spreadsheets, and hotel management systems
- Effective oral and written communication skills
- Ability to work a flexible work schedule as management hours will vary
Job Qualifications
- A Bachelor’s Degree in Hotel/Restaurant Management or Business preferred
- Previous General Manager experience is preferred
- 2-5 years as Assistant General Manager or other hotel management role required
- Knowledge of a variety of computer software applications in word processing, spreadsheets, and hotel management systems
- Effective oral and written communication skills
- Must be able to work a flexible work schedule as the hours for this management position will vary
Job Duties
- Represent the hotel in a professional, knowledgeable and eloquent manner
- Dress appropriately in business attire at all times
- Ensure compliance with all Brand standards
- Ensure compliance with all Lexima standards as outlined in the Employee Handbook
- Maintain an impeccably clean, safe and inviting atmosphere inside and out
- Develop and execute both a short and long term operating plan to meet or exceed budgeted fiscal performance goals
- Attend monthly property review meeting to report on hotel performance
- Ensure an operating environment that will maximize guest satisfaction
- Meet or exceed customer service standards as measured by brand inspections, brand survey reports and social media reviews
- Respond to all reviews and initiate corrective action when necessary
- Establish a presence in the community through participation in local events, associations and community service projects
- Ensure revenue maximization through daily coordination with the assigned brand revenue management support representative
- Perform sales duties or work closely with the Sales Manager to set and achieve local account and group business sales objectives
- Continually recruit, train and monitor staff
- Ensure proper staffing levels on each shift
- Create and maintain a pleasant, safe and mutually respectful work environment
- Continually interact with and motivate all staff members
- Establish and maintain a comprehensive preventative maintenance program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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