Pollo Tropical logo

Pollo Tropical

General Manager - Fort Myers/Naples

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $46,200.00 - $69,100.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Equal opportunity employer
diversity and inclusion
reasonable accommodations
supportive work environment
Career development opportunities

Job Description

Pollo Nation is a well-established and dynamic restaurant brand known for delivering exceptional dining experiences rooted in flavorful cuisine and outstanding guest service. Dedicated to fostering a vibrant community of team members, Pollo Nation places great emphasis on creating an environment where employees can thrive both personally and professionally. As a significant player in the foodservice industry, this company values operational excellence, food safety, and a customer-first mindset. Pollo Nation invests in its team by promoting leadership development and empowering its workforce to take ownership and pride in their roles. With a commitment to diversity and inclusion, the company ensures... Show More

Job Requirements

  • Completion of high school or GED
  • Five years in the restaurant industry with two years as a General Manager or equivalent position
  • ServSafe Certification
  • Proficiency in computer programs including internal websites Outlook and HRIS systems
  • Good verbal and written communication skills in English

Job Qualifications

  • Completion of high school or GED
  • Five years in the restaurant industry with two years as a General Manager or equivalent position
  • ServSafe Certification
  • Proficiency in computer programs including internal websites Outlook and HRIS systems
  • Good verbal and written communication skills in English
  • Basic computer skills with Excel knowledge preferred

Job Duties

  • Oversee all aspects of restaurant operations ensuring product quality operational efficiency and exceptional guest service
  • Lead the management team and supervise 25 plus team members to maintain high standards in food safety sanitation and compliance with company and regulatory requirements
  • Drive a business ownership mentality while consistently meeting or exceeding sales transactions labor and EBITDA targets
  • Communicate monitor engage and inspire team members for high performance through coaching recognition and accountability
  • Conduct and ensure completion of daily huddles pre-shift meetings across all shifts
  • Model and coach exceptional guest service standards addressing and resolving guest complaints with urgency
  • Review applications interview hire onboard train and develop current and future team members and managers

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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