General Manager for The Grand Hotel - Year Round - Full Time

Denver, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Free Alterra Mountain Pass for employee and eligible dependents

Free IKON Pass

Discounted skiing and riding for family and friends

Vacation leave

sick leave

Medical Coverage

dental coverage

vision coverage

401(k) plan with Company Match

Discounted tuition

Paid parental leave

Free regional bus pass

Job Description

The Grand Hotel is a prestigious hospitality establishment located in a premier mountain destination, offering a blend of hotel rooms, condominiums, and penthouses across an expansive 400,000 square feet. This luxury property features 182 keys and includes 17,000 square feet of conference and event space, making it one of the finest operations in its region. Known for its upscale accommodations and exceptional service, The Grand Hotel provides an unparalleled guest experience that combines comfort, elegance, and mountain charm. The hotel serves as a perfect retreat for visitors seeking both relaxation and adventure, offering access to skiing, snowboarding, and other outdoor... Show More

Job Requirements

Bachelor's degree in hospitality management or related field preferred
demonstrated leadership experience in hospitality management, ideally in a full-service or resort setting
strong financial acumen and operational expertise
exceptional communication and problem-solving skills
ability to effectively perform under pressure and adapt to new challenges

Job Qualifications

Demonstrated leadership experience in hospitality management, ideally in a full-service or resort setting
strong financial acumen and operational expertise
exceptional communication and problem-solving skills
ability to effectively perform under pressure and adapt to new challenges
bachelor’s degree in hospitality management or related field preferred

Job Duties

Provide daily leadership and direction to department heads
create a positive work environment with a focus on performance and employee satisfaction
monitor key performance indicators including guest satisfaction scores and engage with corrective measures when necessary
collaborate with revenue management to optimize business performance
conduct regular property walks to ensure operational readiness
effectively resolve guest issues
support staff engagement programs and succession planning
act as a hands-on leader, stepping into operational roles as required
stay informed on group sales leads and contracts
ensure compliance with company policies and regulations

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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