Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $106,000.00 - $116,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
Holiday pay
Job Description
Oak View Group is a leading live entertainment and venue management company dedicated to delivering exceptional experiences at some of the most iconic venues across the United States and internationally. With a focus on innovation, operational excellence, and customer satisfaction, Oak View Group integrates state-of-the-art venues with outstanding service and entertainment attractions. Known for their commitment to creating lasting memories for guests while supporting the communities they serve, Oak View Group continues to expand its footprint in the entertainment and concessions industry, offering a dynamic and engaging workplace for its employees.
The General Manager role at Oak Vi... Show More
The General Manager role at Oak Vi... Show More
Job Requirements
- MA or MS degree or BA or BS with business-related major
- minimum 3-5 years management experience in food-related or concessions industry
- possession of Concessions Manager Certificate
- nationally recognized advanced food service sanitation certification
- excellent communication skills
- ability to make quick business decisions under pressure
- fluency in English
- proficiency in Microsoft Office and POS systems
- ability to work in a team-oriented, fast-paced environment
- knowledge of concessions locations and operations
- possession of Food Handlers certificate and Alcohol Service Permit if required
- knowledge of sanitation, food preparation, alcohol service, and safety standards
- math skills including percentages
- cash handling ability
- high integrity and professionalism
- ability to work independently
- experience in a Union environment
- preferred experience in stadium or ballpark food service
- preferred accounting education credits
Job Qualifications
- MA or MS degree or BA or BS with business-related major
- minimum 3-5 years management experience in food-related or concessions industry
- Concessions Manager Certificate from National Association of Concessionaires
- nationally recognized advanced food service sanitation training certification
- ability to communicate clearly and professionally with employees, co-workers, volunteers, management staff and guests
- ability to make sound business and operational decisions quickly under pressure
- proficiency in spoken, written, and reading English
- solid working knowledge of Microsoft Office, POS systems, and timekeeping systems
- ability to work effectively in team-oriented, fast-paced, event-driven environments
- thorough knowledge of concessions and premium services locations
- possession of valid Food Handlers certificate and Alcohol Service Permit if required
- thorough knowledge of sanitation requirements, food preparation guidelines, alcohol service policies, safety standards related to Oak View Group venue operations
- ability to calculate complex math functions including addition, subtraction, multiplication, division and percentages
- ability to handle cash responsibly and accurately
- adherence to highest standards of integrity, professionalism, ethics and confidentiality
- ability to work independently with minimal supervision
- experience working in a Union environment
- preferred experience in fast-paced ballpark or stadium settings
- accounting minor or credits preferred
Job Duties
- Ensure legal, efficient, professional and profitable operation of the assigned venue
- generate and review financial reports including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- final decision-maker on equipment purchases and leases
- conflict resolution including mediation, arbitration and labor negotiations when applicable
- author, review and amend policies and procedures as required
- author and amend contracts and authorize terms
- oversee scheduling and labor allocation
- analyze ticket sales in relation to staffing needs and market demographics
- evaluate sales and purchasing data to identify purchasing patterns and cost of goods
- program and maintain point of sale system for financial reporting and accountability
- direct and assist managers in preparing and attaining future goals
- provide managers with direction and follow up on assignments
- inspect operation regularly to ensure quality standards are maintained
- prepare and submit required reports on time and ensure department heads comply
- develop effective management team and evaluate manager performance
- review and assist in menu and marketing plan development
- establish and maintain relationships with show managers, suppliers, vendors and the public to promote the venue positively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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