General Manager, Food & Beverage | Full-Time | Louisville Bats
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
bonus eligible
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. It is a widely recognized company that manages some of the most iconic and influential arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Known for its comprehensive 360-degree solution set, Oak View Group provides unmatched service and operational expertise to a diverse portfolio of owned venues and clients. The organization is deeply committed to innovation, inclusivity, and excellence, which is reflected in its approach to venue management and hospitality services. Oak View Group fosters a collaborative... Show More
Job Requirements
- Bachelor's degree or higher in business or related field
- Minimum 5 years of management experience in food service or concessions
- Concessions Manager Certificate from the National Association of Concessionaires
- Certification in advanced food service sanitation training
- Valid Food Handlers certificate
- Alcohol Service Permit if required by state or local government
- Strong communication skills
- Ability to make sound decisions under pressure
- Proficiency in Microsoft Office and POS systems
- Ability to work in a fast-paced, team environment
- Knowledge of concession locations and operations
- Ability to handle cash responsibly
- Commitment to professionalism and confidentiality
- Ability to work independently
- Experience in stadium or ballpark settings preferred
Job Qualifications
- MA or MS
- BA or BS with business-related major
- Minimum 5 years management experience in food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires
- Nationally recognized, advanced food service sanitation training course certification
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner
- Ability to make sound business/operations decisions quickly and under pressure
- Ability to speak, read, and write in English
- Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possess a thorough working knowledge of all existing concessions and premium services locations
- Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government
- Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards pertaining to Oak View Group and venue concession and premium services operations
- Ability to calculate basic and complex math functions
- Ability to handle cash accurately and responsibly
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
- Ability to work independently with little direction
- Experience in a fast paced ball park or stadium preferred
Job Duties
- Ensure legal, efficient, professional and profitable operation of the assigned venue
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements
- Final decision-maker on equipment purchases and leases
- Conflict resolution, last-resort mediation, arbitration and labor negotiations, when applicable
- Author, review and amend policies & procedures, as required
- Author and amend contracts, authorize terms
- Oversee scheduling and labor allocation
- Analyze ticket sales in relation to anticipating staffing needs, target market demographics, determine and project point-of sale to guest ratio
- Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods
- Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location
- Directs and assists managers in preparing and attaining future goals
- Provides each manager with the proper direction and follows up on all assignments
- Inspects the operation on a regular basis to ensure that the established quality standards are maintained
- Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines
- Develops an effective management team
- Gives the managers clear direction, and provides the necessary assistance for them to perform their work
- Evaluates each manager's performance and makes recommendations for their improvement
- Reviews and assists in the development of menus and marketing plans with the appropriate department heads
- Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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please contact the employer.