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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $84,000.00
Work Schedule
Standard Hours
Job Description
Guest Services, Inc., founded in 1917, is a distinguished hospitality management company and National Park Service concessionaire widely recognized as a premier provider in the United States. The company specializes in delivering best-in-class services across an expansive range of client sites, including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation venues, boathouses, marinas, museums, conference centers, senior living communities, health care systems, schools, university dining facilities, and specialty retail stores. With a long-standing history, Guest Services takes immense pride in their ability to combine exceptional service quality with operational excellence to... Show More
Job Requirements
- High school diploma or GED
- Prefer college degree
- Minimum 3 years of related management experience
- Food Protection Manager Certification
- Computer proficiency with MS Word, Excel, and Outlook
- Ability to organize and coordinate multiple priorities
- Strong customer service abilities
- Physical ability to move frequently around workspace
- Capability to lift, carry, and push weights up to 50 lbs
- Ability to stand for long hours and work in varying temperature conditions
- Proficiency in English reading, writing, and verbal communication
- Physical presence at job site essential
Job Qualifications
- High School Diploma or GED
- College degree preferred
- At least 3 years of related management experience
- Food Protection Manager Certification
- Proficiency with MS Word, Excel, and Outlook
- Demonstrated food safety knowledge and sanitation practices
- Strong customer service skills
- Ability to effectively organize, coordinate multiple priorities, and lead a team
- Problem-solving skills
- Excellent interpersonal skills to interact with diverse individuals
Job Duties
- Plan, develop, and direct daily operations
- Forecast and analyze sales, labor, and profit
- Ensure compliance with established budget
- Schedule, supervise, and participate in operational duties
- Recruit, supervise, train, schedule, discipline, review, and direct management and staff
- Maintain accounting records, daily reporting, and cash control
- Manage profit and loss statements
- Respond to customer inquiries and resolve complaints
- Maintain safe facility environment and uphold sanitation and hygiene standards
- Notify District Manager of unusual events or safety issues
- Act as company’s point of contact with client
- Represent company professionally and positively
- Maintain company image when interacting with clients, guests, associates, and vendors
- Maintain awareness of safety issues and report them immediately to management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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