General Manager-FBO

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,700.00 - $71,300.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
supplemental life insurance
short-term disability
long-term disability
401K with company match
Paid Time Off
sick days
Paid holidays

Job Description

Premier is a growing, dynamic, and vertically integrated aviation services company headquartered in Stuart, Florida, with additional locations in Waterford, Michigan, and Dayton, Ohio. Premier is dedicated to safety and delivering an industry-leading customer experience, which has positioned the company as a reputable and trusted name within the aviation services sector. As a company that continually expands its footprint, Premier seeks team members who are passionate about making a difference and contributing to the growth and success of the organization. With a focus on quality service and operational excellence, Premier provides a stimulating and rewarding work environment for professionals in... Show More

Job Requirements

  • 4 year college degree in aviation or related study and/or equivalent professional experience
  • Must possess a valid driver's license
  • Pass background screening and airport screening
  • General knowledge of business management and accounting
  • Proficient with personal computers and Microsoft Office products
  • Experience with X1 software preferred
  • Strong leadership, communication, organizational and interpersonal skills
  • High integrity and excellent critical thinking skills
  • Candidate must thrive in an entrepreneurial and dynamic environment with a demonstrated record of achievement
  • Communicate with customers and employees in person, on phone, and through radio communications

Job Qualifications

  • 4 year college degree in aviation or related study and/or equivalent professional experience
  • Must possess a valid driver's license
  • General knowledge of business management and accounting
  • Proficient with personal computers and Microsoft Office products
  • Experience with X1 software preferred
  • Strong leadership, communication, organizational and interpersonal skills
  • High integrity and excellent critical thinking skills
  • Candidate must thrive in an entrepreneurial and dynamic environment with a demonstrated record of achievement
  • Communicate with customers and employees in person, on phone, and through radio communications

Job Duties

  • Correspond with customers regarding various issues such as tenant relations and transient sales
  • Regularly interact with customers to promote the FBO and to measure the level of customer satisfaction
  • Use customer feedback to constantly develop and improve capabilities and processes
  • Assist in the development of base forecasting and budgeting
  • Accountable for base performance against budget
  • Accountable for base audit results
  • Establish a culture that promotes safety through daily observation, shift briefings, routine audits, monthly safety meetings, training and documented safety procedures
  • Formulate procedures for use in event of aircraft accidents, fires or other emergencies
  • Ensure a culture that promotes customer loyalty by creating an environment of increased employee engagement
  • Ensure proper staffing levels are maintained based on daily, weekly, monthly volumes
  • Oversee safety, integrity, and security of the operation which includes ensuring day to day operations are performed safely
  • Conduct accident investigations to determine root causes, including all reporting involved with the incident
  • Oversight of ground support equipment and facility maintenance operations
  • Carry out management responsibilities in accordance with the organization's policies and applicable laws
  • Administer the computer based training program for the base
  • Perform leadership functions such as conducting annual reviews, making hiring decisions, and managing performance of direct reports
  • May perform tasks such as accounts payable processing, time and attendance administration, and processing new employees
  • Ensure employees receive company communications and necessary training including safety, customer service standards, Company values
  • Other duties as requested or assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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