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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $81,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
bonus opportunity
Wellness stipend
Commuter stipend
Paid Time Off
paid sick days
Paid holidays
Daily Pay
free hotel nights
Recognition events
Job Description
5 Senses Hospitality Management is a dynamic and innovative company dedicated to reinvigorating the hospitality industry by focusing on the unique sensory experiences of both guests and team members. Their mission centers on igniting the five senses — sight, sound, taste, smell, and touch — through genuine acts of hospitality that not only welcome guests warmly but also create memorable, meaningful interactions. As a company, 5 Senses fosters an environment of inclusion, respect, and fun to promote employee satisfaction while ensuring excellent guest experiences. This forward-thinking culture encourages continuous growth and development, setting new standards in hospitality management. 5 Senses... Show More
Job Requirements
- 3 years of general manager experience in hospitality
- College degree or equivalent work experience
- Proven progressive experience in hospitality
- Strong written and verbal communication skills in English
- Financial acumen including P&L and budget management
- Leadership experience with team development focus
- Ability to think conceptually and solve problems creatively
Job Qualifications
- 3 years of general manager experience in hospitality
- College degree or equivalent work experience
- Progressive experience and development in the hospitality industry
- Strong written and verbal communication and presentation skills in English
- Financial skills including P&L, budget management, expense control and forecasting
- Proven success in leadership delivering outstanding guest experiences and team development
- Ability for complex conceptual thinking and creative problem solving
- Strategic leadership skills with adaptability to changing environments
- Proficient computer skills including Word, Excel and PowerPoint
Job Duties
- Lead the team by example to provide professional, efficient, courteous and genuine hospitality
- Oversee overall direction, coordination, leadership and communication to all departments
- Establish short-term and long-term goals with department heads to ensure the hotel's success
- Ensure security, cleanliness, preventative maintenance and safety meet property and brand standards
- Develop and execute effective communication plans for team members, guests and ownership
- Drive team member satisfaction by fostering an inclusive environment that respects all and incorporates fun
- Maintain strong business and community relationships and support beneficial property activities
- Lead annual planning including sales and marketing, operating budget, capital expenditures and human capital plans
- Complete periodic reporting as required by corporate, ownership and brand
- Manage full P&L responsibility, drive revenue, control expenses and forecast financial outcomes
- Monitor brand service scores daily and take action to maintain scores above brand average
- Ensure compliance with best practice operating policies and brand standards
- Provide formal and informal feedback in alignment with performance development policies
- Maintain succession plans and support development of team members for promotions
- Execute a Manager on Duty program to ensure continuous leadership presence
- Foster cross-department collaboration for problem solving
- Ensure mandatory meetings attendance and timely completion of required training by team members
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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