General Manager - Extended Stay America Premier Suites Chandler AZ
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $69,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Great working environment
employee recognition programs
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
employer paid basic life insurance
Employer paid ADandD insurance
Employer Paid Long Term Disability
short-term disability
Buy-Up Long-Term Disability
supplemental life insurance
Dependent Life Insurance
401(k) savings plan
Paid Time Off
Job Description
Common Oaks Lodging, a division of Concord Hospitality, is preparing to open an Extended Stay America Premier Suites hotel in Chandler, Arizona, near Phoenix. Concord Hospitality is a reputable hospitality management company known for its commitment to delivering excellent guest experiences and investing in its associates. The company has an "Associate First" culture that fosters personal development, provides extensive training and growth opportunities, and values diversity and work-life harmony. Concord Hospitality manages multiple properties and strives to maintain high standards across all its locations, ensuring exceptional service and quality accommodations in every community it serves.
The Extended Stay America P... Show More
The Extended Stay America P... Show More
Job Requirements
- Minimum three years related hospitality management experience
- Four-year degree highly preferred
- Basic knowledge of computers and software including email, word processing, and spreadsheet software
- Ability to organize multiple projects and meet deadlines
- Ability to manage and direct a staff
- Effective communication skills
- Conversational Spanish beneficial
- Ability to read, write, and speak English
- Willingness to travel locally and infrequently by air
- Ability to work various shifts including mornings, evenings, weekdays, and weekends
- Ability to work in varying environmental conditions
- Ability to lead a team of hospitality professionals
- Commitment to guest satisfaction
- Knowledge of federal, state and local employment laws
Job Qualifications
- Minimum three years related hospitality management experience
- Four-year degree highly preferred
- Basic knowledge of computers and software including email, word processing, and spreadsheets
- Ability to organize multiple projects, manage and prioritize tasks, and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Effective communication skills and professional guest service delivery
- Conversational Spanish beneficial
Job Duties
- Ensure associates at the property are driving the company initiatives
- Demonstrate and promote a 100 percent commitment to providing the best possible experience for guests and employees
- Maximize revenues and flow through to GOP to meet or exceed budgeted EBITDA
- Manage labor standards and property level expenses to achieve maximum flow-through to the bottom-line profit
- Monitor collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks
- Participate and monitor monthly inventory of supplies and equipment ensuring purchases are within budget
- Work with District Manager and Regional Director of Field Sales to manage all sales activities and meet revenue objectives
- Identify and seek out potential business in local market and maintain relationships with local companies
- Promote 100 percent guest satisfaction throughout the property
- Recruit and train employees in accordance with company standards
- Conduct regular meetings to provide information including company communications, policy reviews, and goals
- Inspect and document repairs and cleanliness of property to ensure optimum upkeep
- Uphold and enforce ESH and Common Oaks standards and policy compliance at hotel level
- Review and monitor social media to ensure timely and appropriate responses
- Perform duties in all aspects of hotel operations whenever needed
- Directly manage and supervise staff
- Adhere to federal, state and local employment laws and regulations
- Build solid client relationships in the district and with managers and staff at each assigned hotel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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