Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,000.00 - $52,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
employee discount
Bonus Pay
Training and certification programs
Job Description
Team Car Care (TCC) is a prominent network overseeing nearly 500 Jiffy Lube auto service centers across North America. Renowned for fostering a dynamic and vibrant workplace, TCC is committed to delivering outstanding customer service through ethical selling and in-depth product knowledge. The company not only equips its employees with uniforms but also invests significantly in their professional growth by providing comprehensive training programs aimed at both technicians and management. This approach ensures an environment rich in opportunities where dedicated team members can accelerate their career progression. Team Car Care prioritizes a culture of excellence, integrity, and teamwork, making it... Show More
Job Requirements
- High school diploma or equivalent
- Previous management experience in retail or automotive service industry preferred
- Ability to work a flexible schedule including weekends and some holidays
- Strong leadership and communication skills
- Basic computer proficiency
- Ability to manage budgets and P&L statements
- Valid driver's license
- Commitment to safety and compliance
- Ability to handle multiple tasks simultaneously
- Physical ability to perform duties as required
- Willingness to work full-time
Job Qualifications
- Establish clear expectations to the team, delegate effectively, promote the respect in the workplace policy
- Maintain an open-door policy, be approachable and communicate regularly with all team members
- Follow up on all issues in a timely manner
- Conduct staff meetings
- Hold subordinates accountable, confront unacceptable performance and discipline appropriately
- Meet company goals, providing clear vision / direction / strategy to subordinates and to set the example for attitude, professionalism, and work ethic at the location
- Strong work ethic
- independently motivated to produce results with limited influence from others
- Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
- Ability to review, analyze, and interpret information, identify problems, and make decisions
- Ability to read, understand, and follow procedures and guidelines
- Commitment to following established safety policies and procedures
Job Duties
- Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints
- Maintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products, etc.
- Responsible for budgeting, sales forecasts, P&L performance, etc., as well as understand factors which affect sales and profit such as guest counts, marketing, weather, etc.
- Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
- Troubleshoot and coordinate the on-going maintenance of the POS system
- Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals
- Hold teammates accountable and utilize appropriate teammate performance management techniques when necessary
- Arrange for employment advertising, interview, and select teammates
- Monitor staffing levels and adjust accordingly to maintain labor control
- Conduct teammate orientation meetings if needed
- Provide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout/tag out procedures, MSDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance
- Open and close the store as necessary
- Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary
- Maintain and enforce proper cash controls
- Partner with the Loss Prevention Department to ensure LP policy compliance
- promote honesty and integrity in all business transactions
- report incidents of theft of inventory, assets, and/or cash shortage over $10
- report all burglaries or robberies immediately to the LP Department after emergency services and your District or Market Manager are contacted
- Assist at other locations as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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