Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Exact $52,583.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical Coverage
401(k) retirement plans
paid vacation days
Employee Discount Program
Bonus Pay
training certifications program
swag awards
Job Description
Team Car Care (TCC) oversees a network of close to 500 Jiffy Lube auto service centers across North America, establishing itself as a leader in the automotive service industry. Dedicated to delivering exceptional customer experiences through ethical selling and comprehensive product knowledge, TCC creates an engaging and dynamic workplace culture that emphasizes training, professional growth, and career advancement opportunities. As a company, TCC prioritizes the development of its employees by offering extensive training programs for both technician and management roles, fostering a professional environment where team members can thrive and advance their careers. The company is committed to providing a... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in retail or service management
- Strong leadership skills
- Ability to manage budgets and analyze financial reports
- Excellent communication and interpersonal skills
- Knowledge of safety regulations and compliance
- Ability to work flexible hours including some weekends
- Commitment to following established safety policies and procedures
Job Qualifications
- Establish clear expectations to the team
- Delegate effectively
- Promote the Respect in the Workplace policy
- Maintain an open-door policy and be approachable
- Communicate regularly with all team members
- Follow up on all issues in a timely manner
- Conduct staff meetings
- Hold subordinates accountable
- Confront unacceptable performance and discipline appropriately
- Meet company goals
- Provide clear vision, direction, and strategy
- Set the example for attitude, professionalism, and work ethic
- Strong work ethic
- Independently motivated to produce results
- Responsible, dependable, and conscientious
- Ability to review, analyze, and interpret information
- Identify problems and make decisions
- Ability to read, understand, and follow procedures and guidelines
Job Duties
- Provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints
- Maintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products, etc.
- Responsible for budgeting, sales forecasts, P/L performance, etc. as well as understand factors which affect sales and profit such as guest counts, marketing, weather, etc.
- Maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
- Troubleshoot and coordinate the ongoing maintenance of the POS system
- Provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals
- Hold teammates accountable and utilize appropriate teammate performance management techniques when necessary
- Arrange for employment advertising, interview, and select teammates
- Monitor staffing levels and adjust accordingly to maintain labor control
- Conduct Teammate Orientation meetings if needed at your location
- Provide safety, security, and environmental leadership for all store personnel with thorough knowledge of lockout/tag out procedures, MSDS, waste policy compliance, Spill Prevention Control & Countermeasures (SPCC) plan, the company safety manual, and OSHA & EPA resources and compliance. Be prepared to provide swift and accurate direction to teammates or guests who may become injured on the job and report all incidents no more than 24 hours after the occurrence
- Open and close the store as necessary
- Complete daily, weekly, and monthly paperwork and ship or store paperwork as necessary
- Maintain and enforce proper cash controls
- Partner with the Loss Prevention Department to ensure LP policy compliance
- promote honesty and integrity in all business transactions
- report incidents of theft of inventory, assets, and/or cash shortage over $10
- and report all burglaries or robberies immediately to the LP Department after emergency services and your District or Market Manager are contacted
- Assist at other locations as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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