Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $552,000.00 - $636,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
employee discount
Bonus Pay
Training and Development
Job Description
Team Car Care (TCC) functions as the overseeing body for nearly 500 Jiffy Lube auto service centers across North America, dedicated to delivering exceptional customer service through ethical selling and deep product knowledge. This dynamic company thrives on fostering a vibrant work environment where employees are nurtured through comprehensive training programs tailored for both technicians and management personnel. Team Car Care not only provides uniforms but commits to the continuous growth and professional development of its team members, offering accelerated career progression opportunities for those who show dedication and achieve remarkable results.
We are currently seeking a highly motivated an... Show More
We are currently seeking a highly motivated an... Show More
Job Requirements
- high school diploma or equivalent
- prior retail or service management experience preferred
- strong leadership and communication skills
- ability to multitask and manage time effectively
- proficiency with computer systems and POS technology
- understanding of budgeting and financial forecasting
- knowledge of safety and environmental compliance
- ability to work flexible hours including weekends and holidays
- valid driver’s license and reliable transportation
- strong problem-solving and decision-making abilities
- ability to maintain confidentiality and integrity
Job Qualifications
- establish clear expectations to the team, delegate effectively, promote the Respect in the Workplace policy
- maintain an open-door policy, be approachable and communicate regularly with all team members
- follow up on all issues in a timely manner
- conduct staff meetings
- hold subordinates accountable, confront unacceptable performance and discipline appropriately
- meet company goals, providing clear vision/direction/strategy to subordinates and to set the example for attitude, professionalism, and work ethic at the location
- strong work ethic
- independently motivated to produce results with limited influence from others
- hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
- ability to review, analyze, and interpret information, identify problems, and make decisions
- ability to read, understand, and follow procedures and guidelines
- depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
- commitment to following established safety policies and procedures
Job Duties
- provide prompt and courteous guest service, answer questions, and investigate and resolve guest problems and complaints
- maintain inventory control with thorough knowledge of cost of goods, turn-ratio, ordering and receiving products, etc.
- responsible for budgeting, sales forecasts, P/L performance, etc. as well as understand factors which affect sales and profit such as guest counts, marketing, weather, etc.
- maintain or direct the maintenance of the building, equipment, and grounds, including but not limited to the air compressor, HVAC, flooring, bay nets, oil/water separator, interior and exterior lighting, dumpster area, sump pump, waste oil system, tire rotation lifts, overhead doors, etc.
- troubleshoot and coordinate the on-going maintenance of the POS system
- provide supervision and training to teammates including scheduling, coaching, performance management, and performance appraisals
- hold teammates accountable and utilize appropriate teammate performance management techniques when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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