Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,900.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Petco is a leading health and wellness company dedicated to enhancing the lives of pets, pet parents, and our partners. With a workforce of over 29,000 associates, Petco operates more than 1,500 pet care centers across the United States, Mexico, and Puerto Rico. This includes over 250 Vetco Total Care hospitals, numerous preventive care clinics, and eight distribution centers. Petco is known for its commitment to purpose-driven work, driven by the belief that what is beneficial for pets, people, and the planet ultimately benefits the company as a whole. This mission reflects in the company’s core values, which emphasize loving... Show More
Job Requirements
- high school diploma or equivalent
- three or more years of management experience
- proficiency in basic business and finance acumen
- excellent communication and computer skills
- valid motor vehicle license
- ability to lead and develop team members
- strong organizational skills
- genuine interest in animals
- capability to perform physical tasks related to job
- commitment to safety
- willingness to travel occasionally
Job Qualifications
- high school diploma or equivalent
- proficiency in basic business and finance acumen
- strong analysis and problem-solving skills
- high focus on people development and guest service
- excellent communication skills
- computer literacy
- three or more years of management experience
- previous retail management experience preferred
- working knowledge of general business practices
- strong organizational skills
- aptitude for demonstrating strong customer service
- ability to instruct others
- professional appearance and demeanor
- genuine interest in all kinds of animals
- valid motor vehicle license
Job Duties
- build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty
- attract, hire, and retain a diverse team of top talent
- train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models
- create a professional environment that inspires and encourages the growth and engagement of partners
- lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction
- ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs
- responsible for all partner performance management in the Pet Care Center
- meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence
- schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload
- review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results
- identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business
- market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events
- ensure the proper health, appearance, welfare, and proper handling of all animals
- ensure merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store
- make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines
- complete and submit accounting, inventory management and payroll paperwork in a timely manner
- ensure all expenses are maintained within budgeted levels
- maintain the Pet Care Center's appearance adheres to Petco operational standards and safety procedures
- protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention
- ensure Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security
- responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness
- model inspiring leadership by modeling leadership and selling behaviors to Pet Care Center partners and associates
- promote safety by ensuring Petco policies, procedures and safety standards are closely observed and executed
- foster a collaborative culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and improve guest engagement
- prioritize talent development to ensure a strong talent bench with partners who can successfully execute the company's plans
- engage and be present representing Petco's brand and image at a high level through strong culture and positive leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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