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Hilton

General Manager - Embassy Suites by Hilton Portland Downtown

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $52,500.00 - $78,500.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Career development programs
team events

Job Description

Embassy Suites by Hilton Portland Downtown offers a unique blend of historic charm and modern luxury right in the heart of Portland. This hotel stands out not only for its prime location, just steps away from famous attractions such as Powell's City of Books, Tom McCall Waterfront Park, and the Oregon Zoo but also for its distinctive offerings such as Mother's Bistro, where guests enjoy locally sourced meals and refreshing cocktails in a welcoming atmosphere. The establishment caters to both business and leisure travelers, providing a perfect retreat with exceptional comfort and convenience. As part of the globally respected Hilton... Show More

Job Requirements

  • A minimum of 2 years general manager experience at a 200 room hotel
  • Experience managing a property with $10 million or greater in revenue
  • Proven ability to enhance guest services, implement solutions to elevate RevPAR, and develop strategies to meet goals and metrics
  • Thorough understanding of revenue management and commercial strategies
  • Ability to build and maintain successful ownership relationships and partnerships
  • Strong capability in P&L oversight and labor management, ensuring disciplined financial operations

Job Qualifications

  • A minimum of 2 years general manager experience at a 200 room hotel
  • Experience managing a property with $10 million or greater in revenue
  • Proven ability to enhance guest services, implement solutions to elevate RevPAR, develop strategies to meet goals and metrics
  • Thorough understanding of revenue management and commercial strategies
  • Ability to build and maintain successful ownership relationships and partnerships
  • Strong capability in P&L oversight and labor management
  • Thoughtful people leadership with a demonstrated track record of driving engagement and overseeing high-performing teams
  • Local market knowledge
  • Hilton brand experience

Job Duties

  • Lead, direct and manage all hotel operations including hotel budgeting and forecasting, strategic planning, leading service initiatives, managing balanced scorecard performance, implementing and complying with company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guest inquiries and resolving concerns, facilitating hotel-wide meetings
  • Ensure guest and team member satisfaction
  • Monitor and develop team member performance including providing supervision, professional development, scheduling, counseling, evaluations, recognition and rewards
  • Recruit, interview and train team members
  • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements
  • Identify operational performance, productivity and efficiency gaps and implement measures to correct deficiencies
  • Serve as primary liaison with hotel owners and corporate entities

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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