General Manager - Embassy Suites by Hilton Portland Downtown
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,500.00 - $78,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Job Description
Embassy Suites by Hilton Portland Downtown is a distinguished hotel located in the vibrant core of Portland, Oregon. Blending historic charm with contemporary luxury, the property offers guests an unparalleled stay with convenient access to popular attractions such as Powell's City of Books, Tom McCall Waterfront Park, and the Oregon Zoo. Guests can enjoy a relaxing evening dining at Mother's Bistro, known for its locally sourced cuisine and unique atmosphere. As part of the globally recognized Hilton brand, Embassy Suites Portland Downtown commits to outstanding hospitality, ensuring that every visitor experiences comfort, convenience, and exceptional service whether traveling for business... Show More
Job Requirements
- A minimum of 2 years General Manager experience at a 200 room hotel
- experience managing a property with $10M or greater in revenue
- proven ability to enhance guest services
- implement solutions to elevate RevPAR
- develop strategies to meet goals and metrics
- thorough understanding of revenue management and commercial strategies
- ability to build and maintain successful ownership relationships and partnerships
- strong capability in P&L oversight and labor management ensuring disciplined financial operations
Job Qualifications
- Minimum of 2 years General Manager experience at a 200 room hotel
- experience managing a property with $10M or greater in revenue
- proven ability to enhance guest services
- implement solutions to elevate RevPAR
- develop strategies to meet goals and metrics
- thorough understanding of revenue management and commercial strategies
- ability to build and maintain successful ownership relationships and partnerships
- strong capability in P&L oversight and labor management ensuring disciplined financial operations
- thoughtful people leadership with a demonstrated record of driving engagement and overseeing high-performing teams
- local market knowledge
- Hilton brand experience
Job Duties
- Lead, direct and manage all hotel operations including budgeting and forecasting
- strategic planning
- lead service initiatives and balanced scorecard performance
- implement and comply with all company policies and standards
- oversee sales and marketing initiatives
- lead and develop the executive team
- respond to guest inquiries and resolve concerns
- participate in and facilitate hotel-wide meetings
- ensure guest and team member satisfaction
- monitor and develop team member performance including supervision, professional development, scheduling, counseling, evaluations, and recognition
- recruit, interview and train team members
- oversee service quality, operational efficiency, guest satisfaction, standards compliance, and financial measurements
- identify operational performance, productivity and efficiency gaps and implement corrective measures
- serve as primary liaison with hotel owners and corporate entities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: