General Manager - Embassy Suites by Hilton Portland Downtown
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,500.00 - $78,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Embassy Suites by Hilton Portland Downtown is a distinguished property located in the vibrant heart of Portland, Oregon. Known for its unique blend of historic charm and modern luxury, this hotel offers guests an inviting atmosphere alongside exceptional service. Situated near popular attractions such as Powell's City of Books, Tom McCall Waterfront Park, and the Oregon Zoo, Embassy Suites Portland Downtown provides a perfect base for both business and leisure travelers. The hotel boasts unique dining experiences, including the highly regarded Mother's Bistro, where guests can enjoy locally sourced meals in a warm and welcoming environment. With an emphasis on... Show More
Job Requirements
- Minimum of 2 years general manager experience at a 200 room hotel
- Experience managing a property with $10M or greater in revenue
- Proven ability to enhance guest services and implement solutions to elevate RevPAR
- Thorough understanding of revenue management and commercial strategies
- Ability to build and maintain successful ownership relationships and partnerships
- Strong capability in P&L oversight and labor management
- Effective leadership and team management skills
Job Qualifications
- Minimum of 2 years general manager experience at a 200 room hotel
- Experience managing a property with $10M or greater in revenue
- Proven ability to enhance guest services
- Implement solutions to elevate RevPAR
- Develop strategies to meet goals and metrics
- Thorough understanding of revenue management and commercial strategies
- Ability to build and maintain successful ownership relationships and partnerships
- Strong capability in P&L oversight and labor management
- Experience in leading and developing high-performing teams
- Local market knowledge
- Hilton brand experience
Job Duties
- Lead, direct and manage all hotel operations including budgeting, forecasting, strategic planning, service initiatives, balanced scorecard performance, policy compliance, oversee sales and marketing initiatives, lead and develop executive team, respond to guest inquiries and resolve concerns, participate and facilitate hotel-wide meetings
- Ensure guest and team member satisfaction
- Monitor and develop team member performance including supervision, professional development, scheduling, counseling, evaluations, recognition and reward
- Recruit, interview and train team members
- Oversee service quality, operational efficiency, guest satisfaction, standards compliance, service and financial measurements
- Identify operational performance, productivity and efficiency gaps and implement corrective measures
- Serve as primary liaison with hotel owners and corporate entities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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