General Manager - Embassy Suites by Hilton Portland Downtown
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,500.00 - $78,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Embassy Suites by Hilton Portland Downtown is a distinguished hotel that uniquely combines historic charm with modern luxury in the vibrant heart of Portland, Oregon. This prominent establishment offers guests an exceptional experience by positioning itself close to iconic local attractions like Powell's City of Books, Tom McCall Waterfront Park, and the Oregon Zoo. Guests can relax and rejuvenate after a day of exploring the city with a cocktail and a locally sourced meal at Mother’s Bistro, a unique dining spot found within the hotel. Embassy Suites Portland Downtown caters to a diverse clientele, including business travelers and leisure guests,... Show More
Job Requirements
- Minimum of 2 years General Manager experience at a 200 room hotel
- Experience managing a property with 10 million dollars or greater in revenue
- Ability to enhance guest services and implement strategies to increase revenue per available room
- Knowledge of revenue management and commercial strategies
- Ability to build and maintain ownership relationships
- Experience with profit and loss oversight and labor management
- Excellent leadership and communication skills
- Ability to recruit and develop team members
- Strong problem-solving skills
- Flexibility to work varied hours
Job Qualifications
- Minimum of 2 years General Manager experience at a 200 room hotel
- Experience managing a property with 10 million dollars or greater in revenue
- Proven ability to enhance guest services and elevate RevPAR through strategic solutions
- Strong knowledge of revenue management and commercial strategies
- Ability to build and maintain successful ownership relationships
- Strong capability in profit and loss oversight and labor management
- Demonstrated people leadership with a track record of overseeing high-performing teams
- Local market knowledge preferred
- Hilton brand experience preferred
Job Duties
- Lead, direct and manage all hotel operations including budgeting and forecasting, strategic planning, service initiatives, balanced scorecard performance, adherence to company policies, sales and marketing initiatives, executive team development, guest inquiry response and hotel-wide meeting facilitation
- Ensure guest and team member satisfaction
- Monitor and develop team member performance including supervision, professional development, scheduling, counseling, evaluations and recognition
- Recruit, interview and train team members
- Oversee service quality, operational efficiency, guest satisfaction, standards compliance and financial measurements
- Identify operational performance, productivity and efficiency gaps and implement corrective measures
- Serve as primary liaison with owners and corporate entities
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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