Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,900.00 - $88,800.00
Work Schedule
Flexible
Benefits
Health Insurance
travel discounts program
Employee assistance program
Flexible PTO
401(k) program
stock purchase program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a renowned hospitality company that prides itself on delivering exceptional vacation experiences to its members and guests worldwide. With a global presence and a dedicated team of over 14,000 professionals, Hilton Grand Vacations is celebrated for its inclusive culture, innovative growth, and commitment to creating lifelong memories. As an award-winning workplace, the company places great emphasis on recognizing and rewarding its employees' achievements while fostering a supportive and engaging environment. Located in the heart of Texas Hill Country, the Eilan Hotel & Spa is a boutique-style resort that combines Tuscan-inspired elegance with world-class luxury. The resort... Show More
Job Requirements
- Bachelor's degree
- 5 years of management experience in a comparable property
- 3-5 years of prior Assistant General Manager or General Manager experience in a comparable property
- Comprehensive knowledge of vacation ownership principles, practices, and procedures
- Strong financial acumen including knowledge of financial principles and statements
- Excellent written and verbal communication skills
- Ability to lead and develop a diverse and engaged team
- Commitment to maintaining compliance with labor laws
- Experience in managing resort operations including front office, housekeeping, maintenance, security and recreational functions
- Strong collaboration and partnership skills
- Experience with Food & Beverage operations is a plus
Job Qualifications
- Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort
- Must possess and apply a comprehensive knowledge of financial principles and statements to review and analyze resort and HOA financial status
- Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion
- Must possess excellent written and verbal communication skills
- 3-5 years of prior Assistant General Manager or General Manager experience in a comparable property
- 5 years of management experience in a comparable property
- Proven expertise in driving revenue growth, managing retail and resort operations
- Experience in Food & Beverage operations strongly desired
- BA/BS/Bachelor's Degree
Job Duties
- Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions
- Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity
- Collaborates and builds partnerships and works collaboratively with others to meet shared objectives
- Coordinates with business management staff to ensure that accurate records are maintained, and cost controls are monitored and applied
- Action-oriented, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Responsible for ensuring the efficient operation of resort functions, such as front office, housekeeping, maintenance, security and loss prevention, and recreational functions through indirect supervision
- Communicates continuously with the Homeowners Association(s) Board of Directors
- Develops and maintains cost and labor controls to ensure operation within budget
- Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team
- Conducts periodic inspections of units, building, grounds, noting deficiencies of employees, contractors and physical appearance of property
- Commitment and dedication to our people-first culture
- Ensure guest/owner safety and security
- maintain crisis management plan
- Assures compliance with labor laws and respects areas of responsibility
- Works closely with developer, homeowners' association, project management and in-house sales and marketing leadership
- Other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
Restaurant and hotel hiring made simple with OysterLink.
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