General Manager - Dunkin

Trenton, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $60,000.00 - $65,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

flexible schedules

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with Company Match

Earned wage access

Education Assistance

Employee Referral Bonus

Meal Discount

Pet insurance

Job Description

Applegreen USA operates more than 80 travel plazas across the Northeast and Midwest regions of the United States, offering convenience, comfort, retail options, and an extensive array of delicious food choices including popular brands such as Auntie Anne's, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and more. The company is dedicated to "Refreshing Travelers on their Journey" by providing travelers a welcoming, efficient, and enjoyable stopover experience on major highways. As a thriving operator in the quick service restaurant (QSR) sector within travel plazas, Applegreen USA focuses on quality food service, customer satisfaction,... Show More

Job Requirements

High school diploma or general education development (GED) equivalent
2+ years of experience as a supervisor or unit-level manager in a quick service restaurant
Available to work a flexible on-site schedule approximately 50 hours per week including days, nights, weekends, and holidays
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
Able to stand and walk for an extended period of time
frequently bend, twist, lift and carry at least 20 pounds
Occasionally attend meetings or travel to support other locations

Job Qualifications

High school diploma or general education development (GED) equivalent
2+ years of supervisory or unit-level management experience in a quick service restaurant
Strong leadership and team management skills
Proficient computer skills
Ability to operate in a fast-paced environment
Demonstrated delegation and issue resolution skills
ServSafe certification preferred
Proven ability to drive profitable growth while improving customer and associate satisfaction

Job Duties

Lead the day-to-day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality and safety standards
Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting
Ensure the QSR consistently meets or exceeds brand standards and food safety requirements
Foster an engaging work culture of learning, development, and recognition
Consistently recruit, develop, and retain a strong team to ensure appropriate staffing levels
Responsible for the hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team
Monitor and enforce cash handling policies and procedures
Ensure compliance with company policies and procedures along with local, state, and federal laws
Address customer needs and resolve issues and complaints in a professional and timely manner, ensuring positive and long-term customer relationships
Work collaboratively with a variety of support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities and Maintenance
Maintain seamless, cooperative relationships with business partners, vendors, and the communities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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