Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $95,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Profit sharing
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Medical travel reimbursement
legal insurance
Identity insurance
Pet insurance
401k with employer match
Employee stock purchase plan
Employee assistance program
flight benefits
Paid vacation
Paid holidays
Paid sick time
Job Description
Allegiant Air is a leading low-cost airline recognized for its focus on providing affordable and convenient travel options across the United States. Established with a commitment to operational efficiency, customer satisfaction, and regulatory compliance, Allegiant Air has built a reputation as a reliable airline that effectively serves various communities by connecting them to popular destinations. As a national air carrier, it operates a diverse network with a strong emphasis on safety, punctuality, and superior service. Allegiant Air is proud to be an Equal Opportunity Employer, valuing unique perspectives and experiences contributed by its diverse team, and is dedicated to fostering... Show More
Job Requirements
- Combination of education and experience will be considered
- authorized to work in the US as defined by the Immigration Act of 1986
- pass a criminal background check
- reside within 60 minutes of assigned airport location
- willing to work flexible hours including nights, weekends, and holidays
- able to attend required training
- minimum of three years airline operations experience
- minimum of two years managing cross-functional operations
- must be at least 24 years old
- possess a valid driver’s license
Job Qualifications
- High school diploma or GED
- bachelor’s degree preferred
- minimum of three years airline operations experience
- minimum of two years management experience preferred
- demonstrated experience of leading managers
- ability to assess emergency situations timely and respond effectively
- ability to work in stressful environment
- highly organized with multi-tasking abilities
- team approach and positive attitude
- flexibility to work nights, weekends, and holidays
- well-developed planning and organizational skills
- excellent customer service focus
- at least 24 years of age with a valid driver’s license
- proficiency in Microsoft Office software
- GSC certification required
- ability to travel as needed for operational concerns
Job Duties
- Establish and maintain safety compliance of aircraft, customers, facilities and employee working environments
- address issues and provide corrective action as required
- ensure compliance with all Federal directives and security requirements
- audit to ensure quality assurance
- coordinate all rooming and parking needs for Flight Operations, In-flights, and Maintenance personnel for their accommodations during the portion of the year when the station operates as a Base
- lead the base management team, developing an environment that promotes On-Time Performance, teamwork, collaboration, and encourages continuous process improvement
- evaluate the performance of the base management team to include Inflight, Flight Ops, and Maintenance Managers as it relates to teamwork, On-Time Performance, and overall station support
- provide feedback to the team’s direct supervisors
- analyze performance against critical measures and develop and effectively implement solutions to achieve performance objectives for the entire base
- ensure compliance for controlling of station expenses/cost and maintain an effective cost control program
- establish airport and local community relations as liaison with airport city officials, FAA, TSA, OSHA, police, fire departments and other groups wanting to experience the airport environment or hold a community event involving the airline and the airport
- coordinate airline service provider functions and oversee performance for local contracts providing service to Allegiant Air, i.e., fueling, skycap, security, catering, cleaning and ground handling
- evaluate performance and ensure effective development and implementation of appropriate measures and corrective action as required
- ensure compliance of all procedures as outlined in our company manuals and monitor for current revisions and availability
- ensure an acceptable level of customer service and baggage handling
- monitor and verify quality control
- ensure establishment of effective and cost efficient work schedules for station employees including an irregular operations plan
- participate in interview, hiring and staffing requirements (G4 stations only)
- ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental
- monitor and ensure corrective action for local training issues
- coordinate with Customer Relations providing feedback, research and response for customer complaints/compliments
- establish employee recognition programs for station achievements, including safety performance and revenue collection programs
- effectively communicate all airline business to internal and external departments and customers
- work to establish contract revenue and actively pursue opportunities to ensure station profitability
- establish goals and objectives and constantly measure the performance of the station ensuring goals are met
- responsible to evaluate, manage and provide ongoing feedback to employees while developing individuals and encouraging career advancement (G4 stations only)
- develop a succession plan (G4 stations only)
- lead and present investigations for any safety, security issues, or OJIs (G4) related items
- lead by example, motivate to achieve results by exemplifying integrity, professionalism and excellent communication skills
- develop customer correspondence at an executive level
- extensive problem solving on a daily bases and including working with irregular operations
- assist with Customer Service and Ground Operations functions as required
- ensure any direct reports understand and apply our Customer Commitment and customer service standards to their daily responsibilities, as appropriate
- model Allegiant’s customer service standards in personal actions and when providing leadership direction
- other duties as assigned
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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