Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $111,800.00 - $145,000.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Matching 401(k)
health benefits
Job Description
Irvine Company Apartment Communities, a division of the Irvine Company, stands as a premier leader in the multifamily residential housing industry with a portfolio exceeding 125 resort-style apartment communities. Located in the most sought-after coastal California regions, including San Diego, Orange County, West Los Angeles, and Silicon Valley, the company is renowned for its commitment to delivering an unparalleled living experience featuring world-class amenities, resort-like surroundings, and exceptional customer service. Irvine Company Apartment Communities not only prioritizes the quality and excellence of its properties but equally values its employees, fostering a vibrant and collaborative community rich with talent and professional... Show More
Job Requirements
- High school diploma
- 5-7 years related experience
- business and financial acumen with ability to read and interpret financial statements
- valid California driver’s license
- maintain continuous vehicle liability insurance
- ability to communicate clearly and effectively in English
- ability to work evenings, weekends and holidays
- occasional travel required
Job Qualifications
- High school diploma
- bachelor’s degree preferred
- 5-7 years related experience
- business and financial acumen with ability to read and interpret financial statements
- industry certifications preferred (CPM, Real Estate License)
- valid California driver’s license
- maintain continuous vehicle liability insurance as required by state law
- ability to communicate clearly and effectively in English, both verbally and in writing
- multilingual ability a plus
- ability to work evenings, weekends and holidays
- occasional travel required
Job Duties
- Creates a customer service focused culture for residents, prospects, vendors and employees
- responds and resolves resident requests and concerns
- leads by example and ensures a proactive approach is adopted for all key customer touch points
- provides leadership to onsite leadership team to ensure goals/expectations are achieved
- responsible for training, onboarding, and development of all team members with focus on employee engagement and retention
- manages financial performance of property to include accountability for budget variances, providing input for budget and forecast planning and identifying opportunities to increase revenue
- oversees all property operations including leasing, maintenance and resident services
- ensures the condition and quality of the communities meet the Irvine Company standards at all times
- monitors/evaluates key metrics for community
- creates renewal and leasing goals
- monitors NTV’s
- monitors net promoter scores, social media feedback and follows up as needed
- monitors key performance metrics
- ensure plans are in place to achieve company targets
- performs audits and community inspections to ensure policies, procedures and corporate compliance are followed at all times
- partner with Irvine Company Apartment Development to ensure customer service standards and operational key performance indicators (KPI’s) are achieved during ongoing reinvestment projects
- responsible for healthy collaboration and partnership with other departments within Apartments and across divisions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter