Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $66,700.00 - $120,800.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
opportunities for career growth
Health Insurance
Dental Insurance
Vision Insurance
401K contributions
Paid Time Off
Tuition coverage
Scholarship Opportunities
Employee Meals
Leadership development
Job Description
Chick-fil-A Fayetteville Towne Center, Starr's Mill, and Senoia are proud to be a part of the Chick-fil-A family, known for providing REMARKable service, great tasting food, and maintaining clean and pleasant restaurant environments. Serving Fayette County, Coweta County, and surrounding areas for over 25 years, these locations are deeply committed to delivering excellent customer experiences backed by a kind and caring team culture. The leadership teams continually invest in coaching and developing employees to ensure every team member reaches their full potential, reflecting the core values of Chick-fil-A in every interaction. With a strong emphasis on community, quality, and teamwork,... Show More
Job Requirements
- Minimum of 3-5 years of experience managing a high-volume restaurant
- strong understanding of restaurant operations
- experience in financial management and labor optimization
- ability to lead and develop large teams
- excellent communication and organizational skills
- ability to work flexible hours including nights, weekends, and holidays
- ability to work at one of the specified Chick-fil-A locations
- passion for customer service and community relations
Job Qualifications
- Minimum of 3-5 years of experience managing a high-volume restaurant, preferably in a Chick-fil-A restaurant
- strong understanding of restaurant operations, financial management (P&L), and labor optimization
- proven track record of leading large teams in a fast-paced environment
- excellent communication, problem-solving, and organizational skills
- ability to multitask, stay calm under pressure, and ensure service quality during peak hours
- proficiency in Chick-fil-A's operational systems and standards (preferred but not required)
- passion for customer service and community engagement
- result-oriented with a highly competitive spirit
- ability to work a flexible schedule, including nights, weekends, and holidays
- ability to work at the Fayetteville Towne Center, Starr's Mill, or Senoia Chick-fil-A
Job Duties
- Lead, coach, and inspire a team of Operational Managers, Area Managers, and Team Members while cultivating a culture of excellence and teamwork
- assist with recruitment, hiring, onboarding, and ongoing training to ensure the development and retention of high-performing team members
- conduct regular performance evaluations and create action plans for employee growth and improvement
- foster clear communication and delegation within the management team to ensure operational success
- oversee daily operations, including food production, service quality, service speed, cleanliness, food safety standards, and workplace safety standards
- ensure smooth operation during peak times and non-peak times
- manage labor scheduling to balance guest needs with labor cost control in a high-volume setting
- maintain Chick-fil-A's standards of cleanliness, safety, and sanitation, complying with all Chick-fil-A and Local health and safety regulations
- address operational challenges in real-time, ensuring efficient problem-solving and quick recovery from disruptions
- champion Chick-fil-A's commitment to "Second Mile Service," ensuring every guest receives personalized and exceptional care
- handle guest feedback and resolve issues promptly to ensure a positive guest experience
- continuously assess and improve the overall guest experience by analyzing feedback, trends, and service metrics
- manage the restaurant's financial performance, including sales, food costs, labor costs, and overall profitability
- analyze financial reports, set targets, and develop action plans to meet and exceed sales goals
- monitor inventory and order supplies while implementing strategies to reduce waste and control costs
- ensure compliance with cash handling policies and accurate financial reporting
- actively participate in community outreach and events to build strong relationships with local organizations, schools, and residents
- partner with the marketing team to execute local promotions, initiatives, and events that reflect Chick-fil-A's community values
- serve as a brand ambassador by representing Chick-fil-A's mission and values in the Fayette and Coweta community
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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