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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $30.00 - $31.00
Work Schedule
Weekend Shifts
Fixed Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities
Job Description
Dave's Hot Chicken is a fast-growing restaurant chain renowned for its flavorful Nashville-style hot chicken offerings. Established with the mission to deliver high-quality, delicious food in a welcoming and efficient environment, Dave's Hot Chicken has rapidly become a popular dining destination across multiple locations. The company prides itself on great customer service, a dynamic team culture, and maintaining rigorous operational standards to ensure that every guest enjoys a consistent experience. Working at Dave's Hot Chicken means joining a company that values teamwork, innovation, and a strong commitment to community and customer satisfaction. As a leader in the casual dining sector,... Show More
Job Requirements
- must have reliable transportation to work, a driver’s license and proof of insurance
- must have telephone or other reliable method of communicating with restaurant management team and teammates
- current student or high school diploma/ged preferred
- must be at least 21 years old and fluent in english
- previous assistant general manager/general manager experience
- certified in all stations and management positions following the dhc training program
- current servsafe certification
- flexibility to work nights, weekends, holidays, opening and closing shifts
- ability to stand for long periods of time and work in a fast-paced environment
- ability to bend and stoop and lift 50 – 75 lbs comfortably
- ability to work in close quarters and around heat
- positive attitude while conducting all duties
- commitment to guest satisfaction
- effective communicator with co-workers and the restaurant management team
Job Qualifications
- current student or high school diploma/ged preferred
- must be at least 21 years old and fluent in english
- previous assistant general manager/general manager experience
- certified in all stations and management positions following the dhc training program
- current servsafe certification
- flexibility to work nights, weekends, holidays, opening and closing shifts
- ability to stand for long periods of time and work in a fast-paced environment
- ability to bend and stoop and lift 50 – 75 lbs comfortably
- ability to work in close quarters and around heat
- positive attitude while conducting all duties
- commitment to guest satisfaction
- looks at restaurant operations from the guest’s point of view
- effective communicator with co-workers and the restaurant management team
- excellent organization, planning, time management, delegation, and problem-solving skills
Job Duties
- follow the steps outlined in the dhc training program to learn and train new skills, duties, and responsibilities
- communicate to their immediate supervisor when additional training guidance and practice is needed
- ensure that required ops walks and q&a checks to correct areas of opportunity are being completed effectively and consistently
- ensure that shift schedules are organized for team members and monitor/coach attendance, tardiness, and time off
- understand how each job responsibility impacts guests, the team, and overall restaurant operations and success
- ensure the restaurant management team and team members work together to prepare items on the dave's hot chicken menu while following cooking instructions, safety procedures, and sanitary requirements
- ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- handle guests' concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- maintain a neat and tidy appearance by wearing a uniform and adhering to the dhc uniform policy
- are performance-oriented and performance driven
- understand performance expectations and are aware of performance results
- provide direction/supervision/feedback for their management team & team members to maintain levels of high productivity and team morale
- institute and follow advanced cash handling policies and procedures
- hire, train, schedule and oversee the daily tasks of their teams
- manage purchasing, inventory, maintenance, and other operational functions
- develop strategies for better workplace efficiency and goal achievement
- focus on building sales and forecasting future performance
- effectively plan, organize, and implement all daily operational routines and activities with the management team
- ensure all required administrative duties and daily paperwork including required checklists are completed
- ensure restaurant is opened and closed according to dhc policy
- establish an environment of trust to ensure honest, open, and direct communication
- role model and set a positive example for the entire team in all aspects of business and personnel practices
- follow all company guidelines for food and cash controls
- follow all cost control guidelines to maintain and minimize restaurant costs
- properly use all products, supplies, and equipment facilities
- communicate effectively with the restaurant management team and team members and to resolve any interpersonal issues as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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