General Manager - Desert Retreat

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Travel Discounts

Employee assistance program

Flexible Paid Time Off

401(k)

Employee Stock Purchase Program

Learning and advancement opportunities

Job Description

Hilton Grand Vacations is a prominent hospitality company that specializes in vacation ownership and resort management. Renowned for delivering exceptional guest experiences, Hilton Grand Vacations operates a portfolio of high-quality resorts in desirable vacation destinations worldwide. The company is committed to innovation, sustainability, and customer satisfaction, aligning its operations to enhance both the guest experience and employee engagement. Hilton Grand Vacations offers a dynamic work environment that fosters growth, learning, and career advancement opportunities for all team members. Their employee-focused culture emphasizes work-life balance, inclusivity, and comprehensive benefits that support health, wellbeing, and financial security.

Hilton Grand Vacations is curr... Show More

Job Requirements

Bachelor's degree
3-5 years of prior General Manager experience
5 years of management experience in a comparable property
Comprehensive knowledge of vacation ownership principles, practices, and procedures
Thorough understanding of HOA laws and regulations
Ability to review and analyze financial statements
Excellent written and verbal communication skills
Strong leadership and team development capabilities

Job Qualifications

Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort
Must possess and apply a comprehensive knowledge of financial principles and statements to review and analyze resort and HOA financial status
Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion
Must possess excellent written and verbal communication skills
3-5 years of prior General Manager experience
5 years of management experience in a comparable property
BA/BS/Bachelor's Degree

Job Duties

Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions
Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity
Collaborates and builds partnerships and works collaboratively with others to meet shared objectives
Coordinates with business management staff to ensure that accurate records are maintained, and cost controls are monitored and applied
Action-oriented, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Responsible for ensuring the efficient operation of resort functions, such as front office, housekeeping, maintenance, security and loss prevention, and recreational functions through indirect supervision
Communicates continuously with the Homeowners Association(s) Board of Directors
Develops and maintains cost and labor controls to ensure operation within budget
Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team
Conducts periodic inspections of units, building, grounds, noting deficiencies of employees, contractors and physical appearance of property
Commitment and dedication to our people-first culture
Ensure guest/owner safety and security
maintain crisis management plan
Assures compliance with labor laws and respects areas of responsibility
Works closely with developer, homeowners' association, project management and in-house sales and marketing leadership
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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