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Hilton Grand Vacations

General Manager - Desert Retreat

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,300.00 - $70,700.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Travel Discounts
Employee assistance program
Flexible Paid Time Off
401(k) program
Employee stock purchase plan
Professional development opportunities

Job Description

Hilton Grand Vacations is a renowned hospitality company dedicated to delivering memorable vacation experiences across its global network of resorts. With a commitment to inclusivity, belonging, and a people-first culture, Hilton Grand Vacations has cultivated a diverse and passionate workforce of over 14,000 team members who strive daily to create lifelong memories for members and guests alike. Recognized as an award-winning workplace, Hilton Grand Vacations places a high value on innovation, community involvement, and employee recognition, making it an ideal environment for professionals seeking growth, purpose, and a supportive culture.

The company is currently seeking a General Manage... Show More

Job Requirements

  • BA/BS/Bachelor's Degree
  • 3-5 years of prior General Manager experience
  • 5 years of management experience in a comparable property
  • Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations
  • Ability to create and maintain a culture of diversity, equity and inclusion
  • Excellent written and verbal communication skills

Job Qualifications

  • Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort
  • Must possess and apply a comprehensive knowledge of financial principles and statements to review and analyze resort and HOA financial status
  • Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion
  • Must possess excellent written and verbal communication skills
  • 3-5 years of prior General Manager experience
  • 5 years of management experience in a comparable property
  • BA/BS/Bachelor's Degree

Job Duties

  • Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions
  • Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity
  • Collaborates and builds partnerships and works collaboratively with others to meet shared objectives
  • Coordinates with business management staff to ensure that accurate records are maintained, and cost controls are monitored and applied
  • Action-oriented, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Responsible for ensuring the efficient operation of resort functions, such as front office, housekeeping, maintenance, security and loss prevention, and recreational functions through indirect supervision
  • Communicates continuously with the Homeowners Association(s) Board of Directors
  • Develops and maintains cost and labor controls to ensure operation within budget
  • Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team
  • Conducts periodic inspections of units, building, grounds, noting deficiencies of employees, contractors and physical appearance of property
  • Commitment and dedication to our people-first culture
  • Ensure guest/owner safety and security
  • maintain crisis management plan
  • Assures compliance with labor laws and respects areas of responsibility
  • Works closely with developer, homeowners' association, project management and in-house sales and marketing leadership
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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