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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $92,500.00 - $100,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Travel Discounts
Employee assistance program
Flexible Paid Time Off
Work-life balance
401(k)
Employee Stock Purchase Program
Job Description
We are currently seeking a talented, experienced General Manager to join our dynamic team. The General Manager will be responsible for the comprehensive operational management of the resort, ensuring high service standards, fostering a positive team culture, and achieving profitability targets. This role involves working closely in partnership with the resort’s internal Homeowners Association(s) and maintaining strong owner relations. The General Manager will lead key departments including front office, housekeeping, maintenance, security, and recreation. The role demands a proactive leader who can develop and retain an engaged team, demonstrating strong leadership skills and a commitment to upholding Hilton Grand Vacations’... Show More
Job Requirements
- Bachelor’s Degree or college degree preferred
- 3-5 years of related experience
- 4+ years of management or supervisory experience
- Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations
- Comprehensive knowledge of financial principles and statements
- Ability to create and maintain a culture of diversity, equity and inclusion
- Excellent written and verbal communication skills
- Project management experience preferred.
Job Qualifications
- Comprehensive knowledge of vacation ownership principles, practices, and procedures, including HOA laws and regulations in the day-to-day management of the resort
- Must possess and apply a comprehensive knowledge of financial principles and statements to review and analyze resort and HOA financial status
- Must demonstrate the ability to create and maintain a culture of diversity, equity and inclusion
- Must possess excellent written and verbal communication skills
- 3-5 years of related experience
- 4+ years of management or supervisory experience
- Bachelor’s Degree or college Degree preferred
- Plus project management experience is preferred.
Job Duties
- Customer focus by building strong and internal and external customer relationships and delivering customer-centric solutions
- Instills trust by gaining the confidence and trust of others through honesty, integrity, and authenticity
- Collaborates and builds partnerships and works collaboratively with others to meet shared objectives
- Action-oriented, taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Direct the leaders of the front office, housekeeping, maintenance, security, and recreation
- Must demonstrate leadership skills with the ability to acquire, develop and retain an engaged team
- Owner relations
- Commitment and dedication to our people first culture
- Ensure guest/owner safety and security
- maintain crisis management plan
- Works closely with developer, homeowners' association, project management and in-house sales and marketing leadership.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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