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ASM Global

General Manager- DCU Center

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $49,400.00 - $73,800.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is the premier partner to the world’s greatest live events, venues, and brands, delivering an integrated solution of premium services through a white-label approach. Operating a vast network of 450 venues globally, Legends Global manages around 20,000 events annually and entertains an impressive 165 million guests worldwide. The company's expertise spans feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content booking, making it a leader in the live events and venue management industry. The culture at Legends Global emphasizes respect, ambitious thinking, collaboration, and bold action, fostering an inclusive workplace where individuals are encouraged... Show More

Job Requirements

  • Bachelor's degree in business or public administration or equivalent education and experience
  • Minimum 5-7 years senior management experience within arena and/or convention center
  • Proven leadership and negotiation skills
  • Strong interpersonal and communication abilities
  • Ability to manage multiple departments including purchasing, marketing, finance, human resources, and operations
  • Knowledge of labor relations and collective bargaining agreements
  • Capacity to work effectively under pressure and meet tight timetables

Job Qualifications

  • Bachelor's degree from an accredited college or university in business or public administration or equivalent combination of education and experience
  • Minimum 5-7 years senior management experience in an arena and/or convention center
  • Demonstrated success in building relationships with event organizers and community groups
  • Entrepreneurial focus and commitment to customer service
  • Experience in evaluating service delivery and organizational structures
  • Effective written and verbal communication skills including public speaking
  • Experience in managing budgets of arenas and convention facilities
  • Superior interpersonal and communicative skills to advise facility owners and tourism officials
  • Strong personnel management and labor relations skills
  • Familiarity with goal setting and strategic planning processes
  • Ability to perform effectively under significant industry pressures

Job Duties

  • Aggressively promotes the use of the facility to maximize its utilization
  • Provides control of the day-to-day operations, assuring coordination of plans, programs, and events
  • Negotiates and approves lease agreements with vendors, contracts, and agreements with event organizers
  • Negotiates and oversees all collective bargaining agreements
  • Establishes and maintains effective working relationships with pertinent parties to encourage regular use of the facility
  • Coordinates facility involvement with the City of Worcester, regional agencies, and business organizations
  • Assures implementation and administration of training, quality assurance, safety, emergency procedures, crowd control, and crisis management
  • Develops and implements facility goals in accordance with management contract and client objectives
  • Plans, organizes, coordinates, and directs activities and personnel engaged in maintaining and operating the facility
  • Assists in developing annual operating calendar, schedules, and projections for attendance and revenue
  • Directs development and execution of all financial and operating reports including budgets and capital expenses
  • Performs other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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