Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends Global is the premier partner to the world's greatest live events, venues, and brands. As a comprehensive services company specializing in the management and operation of live event venues, Legends Global offers a fully integrated solution designed to keep partners at the forefront of their industries. With an extensive global network comprising 450 venues worldwide, Legends Global facilitates approximately 20,000 events annually, entertaining around 165 million guests each year. Their expertise spans multiple facets, including feasibility and consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking. This holistic approach to managing world-class live events and... Show More
Job Requirements
- Bachelor’s degree in business or public administration or equivalent combination of education and experience
- minimum of 5-7 years in senior management roles in arenas or convention centers
- proven leadership and management skills
- strong negotiation and contract management abilities
- excellent interpersonal and communication skills
- ability to manage budgets and financial reports
- experience in labor relations and personnel management
- knowledge of safety, emergency procedures, and crisis management
- capability to work effectively under pressure
- commitment to customer service and entrepreneurial focus
Job Qualifications
- A bachelor’s degree from a four-year accredited college or university with major coursework in business or public administration or the equivalent combination of education and experience
- minimum of 5-7 years of senior management experience within an arena and/or convention center
- developed successful relationships with event organizers and community interest groups
- demonstrated entrepreneurial focus and commitment to customer service
- ability to evaluate service delivery, organizational structures, and operating capability
- effective written and verbal communication skills with public speaking experience
- experience in developing and managing budgets of arenas and/or convention facilities
- superior interpersonal and communicative skills
- solid personnel management and labor relations skills
- familiarity with goal setting and strategic planning processes
- ability to perform effectively under significant pressure
Job Duties
- Aggressively promotes the use of the facility to maximize its utilization
- provides for control of the day-to-day operations, assuring the coordination of plans, programs, and events
- negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents
- negotiates and oversees all collective bargaining agreements
- establishes and maintains effective working relationships with all pertinent parties to encourage continual and regular use of the facility
- coordinates facility involvement with the City of Worcester, Worcester Regional Chamber of Commerce, Discover Central MA (CVB), the Downtown Worcester BID, and other appropriate agencies
- assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives including training and development, quality assurance, energy efficiency, safety/emergency procedures, crowd control and crisis management
- develops and implements facility goals in accordance with the management contract, the client’s objectives, corporate policy, and good business practice
- plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility
- assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and/or revenue
- directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, activity schedules, attendance projections
- carries out supervisory responsibilities including interviewing, hiring, training, planning, assigning, directing, appraising, rewarding, disciplining employees, addressing complaints and resolving problems
- performs other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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