General Manager, Courtyard by Marriott New Orleans Downtown Near the French Quarter
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $103,000.00 - $135,000.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
bonus eligible
Health Insurance
Paid Time Off
401(k)
Professional Development
Employee Discounts
Job Description
Courtyard by Marriott New Orleans Downtown Near the French Quarter is a vibrant hotel located at 124 Saint Charles Avenue, New Orleans, Louisiana. This property is part of the globally recognized Marriott International, which is committed to delivering exceptional hospitality experiences across a diverse portfolio of brands. Marriott is renowned for its dedication to quality, innovation, and inclusiveness, fostering a workplace culture that embraces diversity and values the unique contributions of each team member. The Courtyard brand specifically caters to business travelers and guests seeking comfort, functionality, and genuine service in a stylish, welcoming environment. At Courtyard, the mission is... Show More
Job Requirements
- 2-year degree from an accredited university or 4-year bachelor’s degree in a related field
- Relevant experience in hospitality operations, guest services, or sales
- Proven management experience in hotel or property leadership
- Ability to lead and develop teams effectively
- Strong financial and analytical skills
- Knowledge of brand standards and compliance
- Excellent interpersonal and communication skills
- Proficiency with hospitality management software and e-tools
- Ability to manage multiple projects and priorities
- Willingness to work full-time in New Orleans location
Job Qualifications
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related major with 4 years experience
- 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major with 2 years experience
- Experience in guest services, front desk, housekeeping, sales and marketing, or management operations
- Strong leadership and team development skills
- Proven ability to manage hotel operations including food and beverage
- Financial acumen and ability to analyze performance data
- Effective sales and marketing strategy development skills
- Human resources management experience
- Excellent communication and stakeholder management skills
- Project management and operational excellence capabilities
Job Duties
- Ensure service programs are in place and executed
- Provide real-time feedback on service and operational standards
- Manage labor flow to support budget and profitability
- Create clear lines of responsibility for management team
- Prepare for quality assurance audits
- Review and follow up on guest satisfaction scores
- Act as project manager for capital improvements
- Walk property to ensure cleanliness and maintenance standards
- Manage implementation of brand standards
- Delegate operational responsibilities appropriately
- Monitor food and beverage forecasting and par levels
- Establish and leverage vendor relationships
- Ensure bar and kitchen quality and organization
- Conduct compliance audits with back of house associates
- Provide coaching on operations and technology
- Implement sales strategy with Regional Sales office
- Work with Market Sales on goals and action plans
- Identify and champion marketing solutions
- Manage key account relationships and sales reviews
- Develop new revenue streams through amenities
- Prospect for new business opportunities
- Utilize e-tools for sales
- Coach associate selling strategies
- Manage on-property controllable costs
- Analyze and communicate property performance data
- Update and communicate profit forecasts
- Initiate action for revenue and profitability goals
- Manage relationships with revenue management office
- Review and use revenue management reports
- Lead human resources activities and associate development
- Conduct performance reviews and support recruitment
- Maintain stakeholder relationships and prepare reports
- Participate in owner and business reviews
- Manage email and correspondence
- Participate in calls regarding sales and property performance
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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