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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $95,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Healthcare coverage
performance-based incentives
Competitive total rewards package
Paid Time Off
Employee Discounts
Retirement plan options
Career development opportunities
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading name in the location-based entertainment industry. With over 360 locations across North America, Lucky Strike Entertainment offers a dynamic and immersive experience through its wide range of venues including bowling alleys, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling, which is a significant media property attracting millions of fans worldwide. Known for its innovative approach to entertainment, Lucky Strike Entertainment is committed to providing fun, engaging, and memorable experiences for guests of all ages.
The General... Show More
The General... Show More
Job Requirements
- Bachelor's degree
- 5+ years of management experience related to full service kitchen, bar, restaurant, and food service operations
- Ability to work varying shifts including weekends, holidays, and extended workdays
- Strong communication and organizational skills
- Experience with budgeting and financial planning
- Skilled in staff training and development
- Ability to manage multiple departments and handle HR issues
- Proficiency in POS register systems
- Commitment to exceptional guest service
Job Qualifications
- 5+ years of management experience related to full service kitchen, bar, restaurant, and food service operations
- Bachelor's degree
- Basic business math, accounting skills, and strong analytical/decision-making skills
- Strong team player
- Exceptional people developer
- Customer service pro
- Knowledge of POS register systems
- Solid communication skills
Job Duties
- Help develop financial operational plans/budgets and monitor their performance to achieve your center's financial goals, including driving food & beverage sales
- Review and control labor costs and other expenses
- Manage the day-to-day operations of your center, scheduling, planning, organizing, and communicating effectively with your team
- Supervise and direct regular training for all staff members and ensure their proficiency in guest service, food & beverage operations, loss prevention, and company operating standards
- Manage multiple departments efficiently and conduct regular meetings with your management team to review performance and offer direction
- Help keep morale high for your team and address any center-level HR or loss prevention issues as they arise
- Achieve and maintain overall guest service goals and ensure that customer complaints are resolved appropriately
- Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction
- Work varying shifts, including weekends, holidays, and extended workdays as needed
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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